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Building Department Program Coordinator

Building Department Program Coordinator

City of New HavenNew Haven, Connecticut, USA
1 day ago
Job type
  • Full-time
Job description

PRIMARY FUNCTIONS

This is responsible administrative professional work for the intake processing and issuance of all Building Department permits including business and public space / public right of way permits licenses and bonds in accordance with local city ordinances and state regulations.

Work primarily involves but is not limited to providing administrative support and customer service for the building permit intake / processing / issuance process; intake / coordinating / processing of business license / permit applications from contractors local businesses merchants corporate entities non-profit organizations the general public and other entities that falls within the jurisdiction of the Building Official / Issuing Authority. The position requires maintaining good working relationships with other City Departments and external agencies to facilitate the permit / license review and approval process.

Work requires minimal supervision and is performed utilizing independent judgement while adhering to established protocols and procedures. Difficult cases are brought to the attention of an immediate supervisor to determine the best course of action for a timely resolution.

TYPICAL DUTIES AND RESPONSIBILITIES

  • Manage the intake processing and issuance of all Building Department permits / licenses in accordance with local city ordinances and state regulations. This includes file maintenance and collection of permit / license fees insurance certificates bonds and other required documentation.
  • Work with the Police Department Fire Marshal Office Public Works Zoning Transportation Traffic & Parking Livable City Initiative Engineering and other City Departments for the required review and approval of permit / license applications.
  • Maintain processing timetables for annual permits & licenses to ensure they are issued in a timely manner.
  • Provide administrative and customer service support / coverage for the front counter and on-line permitting system.
  • Assist with research in response to inquiries regarding properties permits licenses and other Building Department official records.
  • Assist with maintaining complex record systems and assembling records for report preparation.
  • Perform related duties as required.

EDUCATION QUALIFICATIONS & EXPERIENCE

Graduation from a high school supplemented by college level courses in public or business administration; and three to five years of experience in coordinating administrative tasks including one year of experience in records research and analysis or any equivalent combination of training and experience which provides the necessary knowledge abilities and skills including but not limited to :

KNOWLEDGE EXPERIENCE SKILLS & ABILITIES

  • Considerable knowledge of modern office systems practices and procedures.
  • Computer literacy skills which include : word processing spreadsheets databases and e-mail. Considerable knowledge of business English spelling and arithmetic.
  • Knowledge of general budgeting principles methods and practices.
  • Knowledge of the methods and principles of administrative research and analysis.
  • Ability to maintain complex record systems and to assemble and prepare reports from such records. Ability to express ideas effectively orally and in writing.
  • Ability to read and articulate city ordinances and codes for the general public.
  • Knowledge of or ability to become familiar with City ordinances and regulations pertaining to building permits business licenses and public space / public right of way permit / licenses and related processes.
  • Knowledge of or ability to obtain detailed knowledge of all permit processing software and systems.
  • Strong computer skills including data entry and report generation based on data input.
  • Ability to do technical research compile records and reports and make recommendations for the practicable applications of findings.
  • Ability to establish and maintain effective working relationships with employees city officials the business community and general public.
  • Ability to express oneself clearly and concisely both orally and in writing; in person and over the phone.
  • NECESSARY SPECIAL REQUIREMENTS

  • Must obtain a Notary Public license within 6 months of hire.
  • SALARY BARGAINING UNIT & TERMS OF EMPLOYMENT

    This is a General Fund Tested position.

    This position is included in a collective bargaining agreement with Local 3144 American Federation of State County and Municipal Employees .

    Bargaining agreements available to review HERE .

    General Funded hires into this class are not covered by Social Security and will not pay Social Security taxes. They instead participate in the City Pension; the employee contribution rate is 10% of pay.

    The City of New Haven does not sponsor employment visas. All applicants must have current authorization to work in the U.S. without employer-sponsored visa support.

    Employment is contingent upon the successful completion of : (1) a pre-employment background check (2) a pre-employment physical examination including pre-employment drug screening accordance with the Citys Drug Free Workplace Policy

  • and (3) a 90-day probationary period. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.
  • Pursuant to the Federal Drug Free Workplace Act of 1988 The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test which includes screening for marijuana.

    Selection Plan

    Applications will be reviewed by the Department of Human Resources. Applicants must demonstrate within their submission that they meet the minimum requirements as listed within the job description; failure to do so may result in disqualification. Applicants meeting minimum requirements may be invited to participate in a Civil Service exam process at a later date.

    It is critical that you complete the application thoroughly as the information you provide will be used to ascertain if you are eligible to move forward in the selection process. Your application and resume should indicate that you meet the minimum requirements as listed. This information may be used to determine the eligibility list. As such this job announcement should be considered the exam announcement and submissions may be evaluated prior to the posted closing date.

    Information regarding the employment and selection process can be found HERE.

    Please note that the only method of communication with applicants for this position will be by email. You must provide a valid working email address and you will need to monitor your email including spam / junk folders for correspondence from the New Haven Human Resources Department.

    We reserve the right to extend an application deadline or close a job posting early to ensure we can attract and identify the best candidate(s) for a position.

    Conclusion

    To apply for this opportunity :

  • Complete your User Registration. You are encouraged to save your Applicant Profile for future use.
  • You MUST click on the job posting you are interested in and click Apply or Apply Online from within that posting.
  • MAKE SURE the job you are applying for is named at the top of the page as you review your application!
  • Review or modify your application for that position
  • Click Ready to Send App or the Send tab; read page and click the attestation
  • Click Send to City of New Haven
  • You will be redirected to CONFIRMATION OF EMPLOYMENT APPLICATION SUBMISSION
  • You will also receive an email and text if a number was provided confirming your submission
  • If you do not receive this confirmation in the next 24 hours your application has not been submitted - please contact us at
  • Please Note your Profile is NOT an application for an open position. After you create your Applicant Profile you must still click on a Job Title and complete the application as instructed for each position .

    Required Experience :

    IC

    Key Skills

    Project / Program Management,Program Management,Developmental Disabilities Experience,Organizational skills,Data Collection,Meeting Facilitation,Utilization Review,Administrative Experience,Program Development,Public Speaking,Supervising Experience,Social Work

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Program Coordinator • New Haven, Connecticut, USA

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