Custodial Supervisor I

Custodial Supervisor I

Residence Life's custodial management team ensures the on-site supervision and coordination of custodial activities for the housing buildings and associated areas. The primary emphasis is on cleaning the public areas which include restrooms, carpeted and hard-surface floor care, trash removal, room set-ups, and other related duties.

Duties and Responsibilities

Reporting to the Custodial Supervisor II, the Custodial Supervisor I team manages the daily custodial and light maintenance activities of each residential community. The two Custodial Supervisor Is collaborate in their duties to provide a clean and safe environment for all residents and visitors. Each supervisor will be assigned 5 or 6 communities. Duties include but are not limited to :

• Supervises the crews in their assigned communities (hiring, training, scheduling, coaching, evaluating, payroll functions, etc) :
• Full time crew of 3 Custodian IIs and up to 25 Custodian Is
• Weekend Student Custodians (up to 15) during the academic year
• 30+ temporary employees including both student and short term workers during the summer conferencing season
• Ensures excellent customer service to building patrons and occupants.
• Ensures staff are meeting quality standards through regular inspections.
• Manages the equipment, chemical, and supply inventories
• Conducts regular inventory counts and evaluates inventory levels to determine weekly supply orders.
• Performs related ordering duties.
• Monitors and requests maintenance as needed for machinery and equipment to ensure a safe working environment.
• Ensures effective implementation of pest control protocols and preventative measures.
• Ensures safety and security of building patrons and staff.
• Performs cleaning duties as needed in order to maintain all areas.
• Performs a variety of administrative tasks in support of the department.
• Oversees Custodian II reporting.
• Conducts regular staff meetings providing recaps to the management team.
• Provides daily operational reports to the management team.
• And actively participates as part of the team while performing other duties in support of the department's mission.

Required Qualifications Experience, Education, Knowledge & Skills

Experience supervising custodial and / or light maintenance activities in commercial, institutional, high density housing, or similar settings or an equivalent combination of relevant education and experience. Experience training and supervising staff (both full time and part-time / temporary staff). Proficient experience working with a variety of software applications. Demonstrated knowledge of safety procedures utilized in a custodial position. Extensive customer service experience dealing effectively and diplomatically with a variety of people.

Preferred Qualifications Experience, Education, Knowledge & Skills

Certifications / Classes related to custodial, sanitation, building maintenance, etc. Experience enforcing building and security regulations. Experience with inventory control.

The Successful Candidate Will

Exude enthusiasm and have a high level of integrity and customer orientation while interacting with a wide range of individuals from staff to students to parents to vendors. Sensitive to the needs of tenants and have an extensive knowledge of customer service. Maintain current knowledge of the cleaning industry. Maintain composure while working with a broad spectrum of personalities under stress, pressure, and time sensitive demands of the job. Possess solid problem solving skills. Exhibit leadership and team building skills. Be self-motivated, adapt to frequently changing priorities, and able to organize and prioritize multiple work assignments and meet deadlines. Exercise good judgment and make consistent decisions. Be able to operate and maintain departmental equipment. Represent University Student Housing and its programs in a positive, professional, courteous manner.

Position Special Requirements / Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and / or ability required.

Posting Detail Information

Number of Vacancies 1 Desired Start Date Upon completion of a successful search. Position End Date (if temporary) Open Date Close Date Applications will be : Screening of applications will begin on November 7, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Please address the qualifications in your cover letter and resume. Questions? Contact : Search Support at auxjobs@montana.edu or 406-994-6468.

EEO Statement

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.