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Assistant Hospital Manager
Assistant Hospital ManagerNational Veterinary Associates • Austin, TX, United States
Assistant Hospital Manager

Assistant Hospital Manager

National Veterinary Associates • Austin, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Job Description

Do you love animals and their people and have a passion for their well-being?

Are you looking for a fun and empowering work environment?

Austin Vet Hospital is seeking an Assistant Hospital Manager (AHM) to join our fast-paced six-doctor practice. If you love animals, you are passionate about pet care and want to make an impact with your leadership, we would love someone like you to fill our AHM position in Austin, TX. We have great benefits and a supportive staff.

Job Summary :

  • The AHM is a leader and integral part of the veterinary hospital's management team. The AHM partners with the Hospital Manager (HM) to provide smooth hospital operations and assumes managerial responsibility for the hospital's operations in the HM's absence.

Job Duties and Responsibilities :

  • Oversees day-to-day operations including addressing client concerns, resolving staff conflict, managing inventory, paying invoices, and creating schedules.
  • Responsible for all administrative aspects such as DEA and OSHA compliance, tracking all team licensing, and more.
  • Partner with HM to address HR functions such as hiring, disciplinary action, termination, and learning and development opportunities.
  • Utilize computer systems to operate practice management software, run financial reporting, and complete payroll as needed.
  • Support the HM in strategic work such as annual pricing and budget work, DVM hiring and retention, and team engagement & development.
  • Demonstrates and reinforces the highest level of customer service, resolves client issues and escalations in a graceful, but fair manner.
  • In addition to supporting the HM with tasks such as onboarding and training, standard operation procedure (SOP) creation and implementation, coordination of staff meetings and training sessions, there will also be assistance with managing the team leaders and tasks such as (but not limited to) shift coverage when needed, client service and communication, inventory management and ordering, plus administrative and financial duties.
  • Qualifications :

  • Associates degree or above is preferred
  • Supervisory experience is preferred.
  • Veterinary hospital experience is required.
  • Knowledge and / or experience in the following areas :

  • Manage time and tasks appropriately and remain flexible with assigned duties.
  • Ability to take action and work independently.
  • Strong interpersonal and communication skills.
  • Willing to learn financial and data analysis, as well as new software & applications.
  • National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

    At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

    NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

    NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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