Software Support AnalystCorpay, Inc. • Meriden, CT, United States
Software Support Analyst
Corpay, Inc. • Meriden, CT, United States
4 days ago
Job type
- Full-time
- Permanent
Job descriptionShare pages with your social network (twitter) guest_id, k, _twitter_sess, original_referer (facebook) datr, lu (g+1) PREF, SID, HSID, SSID TribePad this allows you to login to our social recruitment management platform trackerToken-4 this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. visitToken-4 this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. youWantTheCookie remember your preferences (such as language); monitor the general performance of our visitors experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and / or login to our site; allow you to share any of our websites pages with your social networks - but only if you explicitly choose to. Google Analytics Description Google Analytics is a web analytics service provided by Google, Inc. (Google), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Google features for generating maps and CAPTCHA images Product Support Operative page is loaded## Product Support Operativelocations : Meridentime type : Full timeposted on : Posted Todayjob requisition id : R07090# # Your role # # What you'll be doing What We Need Corpay is currently looking to hire a Product Support Operative on a permanent basis within the UK Product Support division. This position falls under our Epyx line of business and is based in our Meriden office. In this role you will encounter a diverse role that will require you to become a business expert in everything within the software application. You will provide advice and expert problem solving to our existing and new customers and be their first point of contact for assistance. You will report into the Head of Product Support and regularly collaborate with other teams within the division. How We Work As a Product Support Operative you will be expected to work from our Meriden office. Corpay will set you up for success by providing : Assigned workspace in the designated office Company-issued equipment Formal, hands-on training Role Responsibilities Providing support and resolution for both 1st and 2nd line queries, this will include the escalation and management of software incidents to the product team and software developers. Providing detailed advice and guidance to customers on product best practises, queries and operational challenges that users may have in the use of the 1link services. Managing software incidents and tickets, including replicating and documenting the incidents. Providing support to new releases of software, through the testing of both new products and updates to the existing products Working with new and existing customers to understand their requirements for the solutions and the best configuration for these requirements. Supporting the product specialists on day to day duties, including data management and issue management. Providing virtual and occasional onsite user training and support for both new and existing customers. Qualifications & Skills Previous experience in supporting software solutions (1st or 2nd line queries). Any exposure to tools such as JIRA / Slack / SQL studio / Team Foundation Server would be advantageous, but not essential. Previous experience of system integrations via XML (SOAP) web-services, APIs (JSON) or FTP processes, would also be advantageous. Managing well under pressure. Detail orientated. Enjoy the build and support processes for software. Assertive, team player and multi-tasking ability. Benefits & Perks 4 X Life insurance Pension scheme - 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy / Sell) Access to LinkedIn learning Free rewards and discounts via Gratitudes Career Progression Equal Opportunity / Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and / or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and / or interview process, please notify a representative of the Human Resources Department.For more information about our commitment to equal employment opportunity and pay transparency, please click the following links : and .#LI-WK1#LI-Onsite# # About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory rpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives : Corpay will not accept unsolicited CV's from agencies and / or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and / or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
#J-18808-Ljbffr
Create a job alert for this search
Support Analyst • Meriden, CT, United States
Related jobs
Must have SQL queries or Crystal Reports experience.We are looking for an Application side / Software Support professional for our growing company! This support specialist will also be testing and do...Show more
Exposure Management, General Management.Exposure Management Property Risks Lead.Property Underwriting and Claims Operations (UCO), IT.
North America Commercial Property (NACP).Analysts for Catastrop...Show more
Ensign-Bickford Industries, Inc.EBI) and you'll be part of a team that leads science, innovation, and technology on different industry fronts.
Working here will provide you with an exciting and moti...Show more
Earn at least $1725 driving with Uber when you complete your first 153 trips in 30 days.Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule require...Show more
Contributes to the IT Support job family in a support capacity.Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, h...Show more
A company is looking for a Customer Support Engineer to join their support team and assist customers with Kubernetes and vCluster issues.
Key Responsibilities Troubleshoot Kubernetes and vCluster ...Show more
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
Maximus is searching for an Analyst - Prog Support.Position is contingent upon contract award •.Must have the ability to pass a federal background check.
Equipment will be provided but must meet the ...Show more
The State of Connecticut, Paid Family and Medical Leave Insurance Authority (the "Authority"), is looking for an experienced Salesforce Developer.
The Salesforce Developer works under the direction ...Show more
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show more
PLEASE NOTE THIS IS NOT AN ACTIVE JOB BUT WE DO ANTICIPATE THAT MORE WILL BE COMING UP IN THE NEAR FUTURE!! • • • • •.We are seeking a highly organized and detail-oriented individual as a Strategic and ...Show more
Project Manager / Business Analyst (Contractor) – Job Description.Project Manager / Business Analyst (Contractor).Head of Investment Technology and Data Management.
We are seeking a dynamic and experien...Show more
Contributes to the IT Support job family in a support capacity.Provides guidance, assistance, coordination, and follow-up on questions, problems, or malfunctions related to systems applications, ha...Show more
Chubb’s Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions.W...Show more
Commercial Street, Branford, CT, 06405, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's abili...Show more
Advanced Programmer Analyst (Mainframe).The agency desires to maintain a hybrid work schedule.Two days per week onsite minimum.
Due to the nature of the upcoming work, face-to-face discussions are m...Show more
At Selective, we don't just insure uniquely, we employ uniqueness.Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards a...Show more
Application Support Analyst - Healthcare - $65K (Madison CT) (Madison)
Course • Madison, CT, US
Part-time
Last updated: 1 day ago • Promoted
Exposure Management NACP Lead Analyst
Beazley Group • West Hartford, CT, United States
Full-time
Last updated: 30+ days ago • Promoted
Business Systems Analyst
Ensign-Bickford Industries • Simsbury, CT, United States
Full-time
Last updated: 30+ days ago • Promoted
Earn At Least $1725 For Your First 153 Trips, Guaranteed.
Uber • Wallingford, Connecticut, United States
Full-time +1
Last updated: 15 days ago • Promoted
Technical Support Analyst
The Cigna Group • Bloomfield, CT, US
Full-time
Last updated: 1 day ago • Promoted
Customer Support Engineer
VirtualVocations • Hartford, Connecticut, United States
Full-time
Last updated: 30+ days ago • Promoted
Work from Home - Online Product Support (Entry Level)
GLOCPA • Branford, Connecticut
Remote
Full-time
Last updated: 30+ days ago • Promoted
Customs and Border Protection Officer
U.S. Customs and Border Protection • Madison, Connecticut, US
Full-time +1
Last updated: 30+ days ago • Promoted
Analyst - Prog Support
MAXIMUS • Hartford, CT, United States
Full-time
Last updated: 25 days ago • Promoted
Programmer / Analyst 3
InstantServe LLC • Hartford, CT, United States
Full-time
Last updated: 22 days ago • Promoted
Senior Analyst, Application Support
CVS Health • West Hartford, CT, United States
Full-time
Last updated: 16 hours ago • Promoted • New!
Marketing Admin and Analyst Support
Skill • Hartford, CT, United States
Temporary
Last updated: 9 days ago • Promoted
Project Manager or Business Analyst (Bloomberg Port Migration) REMOTE
Blake Smith Staffing, LLC • Windsor Locks, CT, US
Remote
Part-time
Quick Apply
Last updated: 1 day ago • Promoted
Technical Support Analyst
Tundra Technical Solutions • Bloomfield, CT, United States
Full-time
Last updated: 1 day ago • Promoted
Site Support Analyst
Chubb • Simsbury, Connecticut, United States
Full-time
Last updated: 2 days ago • Promoted
Continuous Improvement Leader
Howmet • Branford, CT, United States
Full-time
Last updated: 29 days ago • Promoted
Programmer Analyst 3
Abacus • Wethersfield, CT, United States
Full-time
Last updated: 30+ days ago • Promoted
Software Architect (Hybrid)
Selective Insurance • Hartford, CT, United States
Temporary
Last updated: 30+ days ago • Promoted