Manager, Product Consulting

Product Consulting Manager

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values : Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.

The Manager of Product Consulting leads a global team responsible for helping new customers successfully adopt our platform. This team provisions new customer environments, supports configuration and setup tasks, and provides consultative guidance to accelerate time-to-value. The ideal candidate combines operational excellence, process improvement, and people leadership to scale a high-performing onboarding organization that delivers both efficiency and customer impact.

Environment Provisioning and Customer Onboarding

• Oversee the end-to-end process of provisioning new customer environments and ensuring timely completion of all setup, configuration, and onboarding tasks.
• Ensure customers receive accurate and efficient support for product configuration, data setup, and early-stage adoption activities.
• Drive consistency and quality in the onboarding experience through documentation, templates, and best practices.
• Partner with Customer Success and Professional Services teams to ensure seamless handoff and continuity across the customer lifecycle.
• Identify opportunities for the team to deliver proactive guidance and advisory support that increases customer engagement and drives product usage.

Team & Resource Management

Process & Ticket Management

Knowledge, Skills and Abilities (Experience) Required

The annual base salary range for this position is $104,581 - $137,262. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package.

The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request.

What we offer...

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values : Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

We are a people-first culture where everyone's contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.