Talent.com
Store Protection Specialist
Store Protection SpecialistRoss Stores • Evanston, IL, US
Store Protection Specialist

Store Protection Specialist

Ross Stores • Evanston, IL, US
30+ days ago
Job type
  • Full-time
Job description

Store Protection Specialist

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to diversity, equality & inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : This position provides a visible presence at the store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for associates and customers. The specialist makes eye contact, smiles, and greets all customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a company issued vest / required black attire, and monitoring the code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by store leadership. Partners with store leadership to ensure compliance with loss prevention directives and minimization of operational shortage. Must embrace company values and have a mentality to protect the Ross treasure.

Essential Functions :

  • Maintaining safe & secure environment :
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists store leadership in maintaining a safe and secure environment for both associates and customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at store entrances / exits and on sales floor in a company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing great teams & partnerships :
  • Provides great customer service by prominently greeting customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all customers and associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes associates using company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating associates, providing recognition, etc.
  • Other duties as assigned to support loss prevention initiatives.
  • Personal and store brand :
  • Represents and supports the company brand at all times.
  • Maintains a professional appearance, in accordance with company dress code.
  • Mitigating theft & fraud :
  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to store leadership and loss prevention leadership.
  • Adheres to company policy for external theft response.
  • Executes all company best practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing operational shortage :
  • Increases store awareness on effective processes to minimize operational shortage. Trains and educates associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for customers and associates.
  • Competencies :

  • Manages work processes
  • Business acumen
  • Plans, aligns & prioritizes
  • Builds talent
  • Collaborates
  • Leading by example
  • Communicates effectively
  • Ensures accountability & execution
  • Qualifications and special skills required :

  • High school education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active security guard license preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the store team.
  • Excellent customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA :

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $15.50 - $16.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all associates include accident, critical illness, vision, auto, home, and pet insurance programs; associate discount, identity protection, associate purchase program, benefit hub discount mall, employee assistance program and commuter benefits, 401K (service requirements), employee stock purchase program, Ross cares fund, college discounts, sick pay (where legally required) and referral bonuses. In addition, all full-time associates, including FT retail associate, area supervisor, assistant store manager and store manager, are eligible for extended benefits offered including medical / dental / vision health insurance, legal insurance, vacation buy, flexible spending account, health savings account, life / add insurance, long-term disability, enhanced maternity and parental leave benefit, vacation pay accrued at a rate of 10 days / year after eligibility commences, 9 personal and company holidays. AS, ASM and SM associates in stores and exempt corporate and buying office roles are also eligible to receive a bonus based on individual and business performance.

    Create a job alert for this search

    Store Protection Specialist • Evanston, IL, US

    Related jobs
    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection • Highland, IN, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 6 hours ago • Promoted • New!
    Campus Safety and Security, 205 Days

    Campus Safety and Security, 205 Days

    Niles Township High School District 219 • Skokie, IL, United States
    Full-time
    NORTH / WEST CAMPUS SAFETY AND SECURITY.Campus Safety and Security (205 Days).REPORTS TO : Safety and Security Supervisor. POSITION OBJECTIVE : The D219 Campus Safety and Security Team member is respons...Show more
    Last updated: 30+ days ago • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Highland Park, IL, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 6 hours ago • Promoted • New!
    Asset Protection Partner, State Street

    Asset Protection Partner, State Street

    Sephora SA • Chicago, IL, United States
    Full-time +1
    Job ID : 268056 | Store Name / Number : MN-Rosedale (0164) | Address : 2100 Rosedale Center, Roseville, MN 55113, United States (US) | Hourly / Salaried : Hourly (Non-Exempt) | Full Time / Part Time : Full Ti...Show more
    Last updated: 30+ days ago • Promoted
    Information Handling & Protection Mgr

    Information Handling & Protection Mgr

    Old National Bank • Chicago, IL, United States
    Full-time
    Information Handling & Protection Mgr.Old National Bank has been serving clients and communities since 1834.With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the ...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer - Experienced

    Customs and Border Protection Officer - Experienced

    U.S. Customs and Border Protection • Highland Park, IL, United States
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer - Entry Level

    Customs and Border Protection Officer - Entry Level

    U.S. Customs and Border Protection • Highland Park, IL, United States
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border Protection • Elk Grove Village, IL, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 6 hours ago • Promoted • New!
    Senior Substation Protection and Control Engineer

    Senior Substation Protection and Control Engineer

    Leidos Inc • Chicago, IL, United States
    Full-time
    Looking for an opportunity to make an impact?.Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide ...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    US Customs and Border Protection • Zion, IL, US
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more
    Last updated: 30+ days ago • Promoted
    Area Manager, Asset Protection

    Area Manager, Asset Protection

    VirtualVocations • Naperville, Illinois, United States
    Full-time
    A company is looking for an Area Manager, Asset Protection.Key Responsibilities Lead and manage asset protection teams across multiple stores, providing coaching and performance feedback Impleme...Show more
    Last updated: 30+ days ago • Promoted
    Protection & Controls Engineer 2

    Protection & Controls Engineer 2

    GAI Consultants Inc. • Lisle, IL, United States
    Full-time
    GAI Consultants is seeking an Engineer 2 (Protection & Controls) for substation-related work.This position will perform substation and protection and controls design, technical guidance / training / me...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border Protection • Gary, IN, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 6 hours ago • Promoted • New!
    Seasonal Asset Protection Security Guard, State Street

    Seasonal Asset Protection Security Guard, State Street

    Macy's • Chicago, IL, United States
    Full-time +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show more
    Last updated: 30+ days ago • Promoted
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail) • Niles, IL, US
    Full-time
    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store / m...Show more
    Last updated: 30+ days ago • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Zion, IL, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 6 hours ago • Promoted • New!
    Asset Protection Specialist (Part Time)

    Asset Protection Specialist (Part Time)

    Green Thumb Industries • Mundelein, IL, United States
    Part-time
    The Asset Protection Specialist is the gatekeeper for our retail stores.We're looking for someone who is just as passionate as we are about keeping all employees, patients and / or customers, and vis...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer - Experienced

    Customs and Border Protection Officer - Experienced

    Customs and Border Protection • East Chicago, Indiana, United States
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more
    Last updated: 30+ days ago • Promoted