Customer Service Representative - Be the Voice That Makes a DifferenceBright Path CO. • Santa Ana, CA, US

Customer Service Representative - Be the Voice That Makes a Difference

Bright Path CO. • Santa Ana, CA, US

30+ days ago

Job type

Full-time

Job description

Job Description

Customer Service Representative – Be the Voice That Makes a Difference

Full-Time| Competitive | Work-Life Balance Built In

About the Role

We’re hiring Customer Service Representatives who are great listeners, quick thinkers, and love helping people. Whether you're experienced or just starting out, this role offers full training, real support, and a clear path to grow.

You’ll handle inquiries, resolve problems with empathy, and make each customer interaction a positive one.

What You'll Be Doing :

Answer customer questions via phone, email, zoom calls and / or chat
Provide product or service information with a positive, problem-solving attitude
Document customer interactions and follow up as needed
Collaborate with team members to resolve complex issues
Help improve the overall customer experience by bringing insights and feedback

This position requires some sales during client interaction

What You Bring to the Table :

Clear communication and a calm, friendly tone

Patience, empathy, and a genuine desire to help people

Ability to work independently and as part of a team

Basic computer skills — CRM or ticketing tools are a plus (we’ll train you)

High school diploma or equivalent (some college = bonus)

What We Offer :

Competitive Pay

Training – We set you up for success from day one

Remote or In-Office Flexibility – Depending on your location

Career Growth – Move up into leadership, or training roles

Supportive Culture – No micromanagement, just mentorship- Modern Tools – Tech that works with you, not against you

Perks & Benefits :

Medical, Dental & Vision Insurance

Mental Health + Wellness Resources

Retirement Plans

Employee Recognition & Rewards Program

Team Events

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Customer Service Representative • Santa Ana, CA, US

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