Patient Service Representative, Diabetes & Endo Clinic

Lead Front Office Coordinator

Serves as a lead for front office activity. Directs the patient flow process at the physician office. Performs patient check in and appointment scheduling as assigned. Supports Central Billing Office by maintaining patient financial records at the office. Provides closure to patient visit. May support office as switchboard operator as needed.

Handles telephone calls from patients, forwarding calls needing triage.

Performs receptionist duties.

Verifies health insurance payment information and educates patients on the applicable regulations. Collects payments and records data.

Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic charges.

Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Performs Other Responsibilities as Assigned.

High School Diploma or GED

No Experience

Associate Degree

Day Shift (United States of America)

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer