Client service associate Jobs in Columbia, MO

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Description

Oracle Health’s IT Managed Services organization focuses on workforce alignment by partnering with clients to optimize resources that increase information technology effectiveness and reduce costs. Oracle Health IT Managed Services provides expertise and support to maximize a client's investments in IT solutions, infrastructure and operational effectiveness and efficiencies. Oracle Health IT Managed Services is in need of talented healthcare IT professionals with a commitment to improving healthcare.
As the Senior Director, Client Site Leader you will provide onsite leadership for associates involved in development, design, and optimization of technical information system platforms for IT Managed Services clients.

You will be responsible for leveraging your strong interpersonal and communications skills, you will build professional partnerships within Oracle Health and with client leaders at all levels; drive client technology strategy development and financial planning; and align client goals and strategies with current IP capabilities and roadmaps. You will also be responsible for establishing projects, goals and objectives that advance client imperatives and can be shared across organizations, as well as lead onsite teams that develop, design, and optimize technical information system platforms. Additional key responsibilities include developing and fostering collaboration between technology communities across Oracle Health and IT Managed Services sites; creating and articulating vision and business strategies internally and externally; leading, directing and reviewing the team’s work to achieve operational or functional targets or objectives with significant contribution towards the achievement of immediate and short-term results for the team, department and organization.

As a leader of people, you will establish and communicate team or department goals that support and advance team, department and organization objectives; establish metrics or other performance measures to track progress; influence diverse stakeholder groups and drive acceptance of policies, practices and procedures within a broader area of responsibility; and identify, propose and lead team- and department-level quality and process improvement initiatives; lead or influence strategic initiatives at the department-level and provide input on strategic initiatives for the organization. In addition, you will deliver consistent and timely training, guidance and feedback to encourage success and promote associate growth through regular developmental conversations and identification of developmental opportunities while also owning decision-making for staffing and performance decisions for direct reports. Perform other responsibilities, as assigned.
Basic Qualifications

• At least 15 years of total combined related work experience and completed higher education

• At least 10 years of clinical, health care, or information systems management work experience

Preferred Qualifications

• Master's degree

• Healthcare CIO experience

• Oracle Health Millennium work experience

  #LI-MBOH

Responsibilities

You will be responsible for leveraging your strong interpersonal and communications skills, you will build professional partnerships within Oracle Health and with client leaders at all levels; drive client technology strategy development and financial planning; and align client goals and strategies with current IP capabilities and roadmaps. You will also be responsible for establishing projects, goals and objectives that advance client imperatives and can be shared across organizations, as well as lead onsite teams that develop, design, and optimize technical information system platforms. Additional key responsibilities include developing and fostering collaboration between technology communities across Oracle Health and IT Managed Services sites; creating and articulating vision and business strategies internally and externally; leading, directing and reviewing the team’s work to achieve operational or functional targets or objectives with significant contribution towards the achievement of immediate and short-term results for the team, department and organization.

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $146,300 to $306,400 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M5