IT Technical Business Analyst

Job Description :

• Experience in the development of project documents for a wide variety of initiatives and projects (strategic, business improvement, information technology, etc.).
• Experience working within an agile development environment. 4 yeas
• Experience with IT service management, IT service management applications, IT application development and maintenance projects. 2 years
• Experience in the design, development and implementation of complex IT solutions.
• Experience in facilitating meetings and communicating with senior management and project stakeholders.
• Experience making decisions and recommendations on highly technical or complex issues without formal guidelines or precedents and exercises resourcefulness and ingenuity
• Experience providing customer service technical troubleshooting and problem resolution.
• Experience with User Acceptance Testing processes on large , complex, multi-stakeholder environment. 8 years
• Experience providing direct applications support, testing, and / or documentation services to operational and administrative users for wildfire management applications and systems in an interdependent applications ecosystem.
• Ability to manage stress and conflict.
• Experience documenting business processes, procedures, standards and guidelines.
• Experience working in or for the public sector. 10
• Experience writing SQL queries.
• Experience writing test cases from use cases, non-functional requirements and design documents.
• Experience working in a high pressure, critical, emergency services environment.
5 days ago