Customer Service Representative

Customer Service Representative

Robert Half is seeking a dependable and proactive Customer Service Representative for a confidential opportunity at a leading organization. This is an excellent chance to join a company focused on innovation and high ethical standards, allowing you to contribute to a dynamic and customer-driven environment.

Key responsibilities :

• Serve as the primary contact for customers via phone, email, and chat, delivering prompt and professional support.
• Resolve inquiries, provide product or service information, and address issues to ensure customer satisfaction.
• Document customer interactions accurately and follow up to guarantee resolution.
• Collaborate with internal departments to expedite solutions and relay customer feedback.
• Maintain and update customer records, adhering to company policies and confidentiality.

Requirements :

This Customer Service Representative role is for qualified candidates who excel at building positive customer relationships. Ready to be part of a team where your efforts truly make an impact?