HUMAN SERVICE SPECIALIST

BID / JOB ANNOUNCEMENT

Human Service Specialist

Department of Family and Support Services

Number of Positions : 1

(additional vacancies possible pending budget approval)

Starting Salary : $ 66,612.00 / Year

Applications for this position will be accepted until 11 : 59pm CDT on 1 2 / 01 / 202 5

This position is open to the public and all current City employees covered under the City's collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) - BARGAINING UNIT 1, 3, 4 & 5 . Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS : Apply on the bid site : https : / / chicago.taleo.net / careersection / 103 / jobsearch.ftl?lang=en AND

1. Check the box on your profile titled "Currently employed by the City of Chicago"

2. Enter your employee ID (located on your pay stub labeled 'payee / employee number')

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Duties : Under supervision, the class functions at the fully functional professional level, providing counseling and social services assistance to individuals and families in crisis or in need of social or other support services.

• Counsel's clients with complex needs that require assistance from multiple social service agencies
• Conducts short- and long-term case management to address immediate needs, identify recurring issues and resolve problems
• Conducts in-depth evaluations to assess clients' presenting problems and social service needs
• Develops individual and family-oriented service plans detailing actions to assist clients in addressing identified problems and obtaining social service assistance
• Provides crisis intervention and counseling services to clients in need of emergency services
• Determines clients' social service assistance eligibility, advocates on clients' behalf with various social service agencies
• Provides referrals, coordinates efforts with other social service agencies and conducts follow up to ensure clients receive appropriate and needed assistance
• Maintain accurate client records that will include case notes, follow up calls, contacts with clients, and or other needed information to assist clients progress to self-sufficiency in DFSS data systems daily

Performs related duties as assigned

Location : Department of Family and Support Services - Various Locations

Address : 1140 W. 79

th

Street

10 S. Kedzie

4314 S. Cottage Grove

845 West Wilson Ave

8650 S. Commercial

4312 W. North Avenue

Days : Monday - Friday

Hours : 9 : 00 AM - 5 : 00 PM

THIS POSITION IS IN THE CAREER SERVICE