Talent.com
Rooms-Leader in Development
Rooms-Leader in DevelopmentThe Hotel at Auburn University • Auburn, AL, USA
Rooms-Leader in Development

Rooms-Leader in Development

The Hotel at Auburn University • Auburn, AL, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Summary :

The Rooms Leader in Development will complete a 52-week program that is designed to take an employee through a comprehensive overview of Housekeeping, Front Desk, Guest Services, and Room Outlet operations , including front-of-house, heart-of-house, and leadership roles. This program is designed to provide compounding responsibilities, while gaining exposure and experiences from other related areas to create a well-rounded leader who is ready to step into a managerial role within Ithaka Hospitality Partners upon completion. This program is designed to provide aspiring leaders with the flexibility to curate a program towards their interests and goals.

Supervisory Responsibilities :

  • Assist Rooms Managers in overseeing all aspects of daily service, operations, scheduling and staffing.
  • Assist Rooms Managers in interviewing, selecting, training, supervising, counseling and disciplining outlet staff.
  • Ensure that the team maintains a positive attitude and complies with all grooming standards daily.

Duties & Responsibilities :

  • Complete training rotations and be able to perform all duties of Front Desk Agent, Reservationist, Bellman, Valet, Room Attendant, Hall Attendant, Lobby Attendant, Laundry Attendant, etc.
  • Complete training rotations in support outlets to gain exposure to the Sales and Revenue, Accounting, Food and Beverage, Culinary, TLC and Purchasing / Receiving operations.
  • Attend designated weekly meetings and complete assigned trainings.
  • Give presentations on assigned topics during Leader's Meetings throughout the program.
  • Will gain exposure to and assist in executing the following areas in each outlet :

  • Ensure that all steps of services as outlined in training materials are being followed on a daily basis.
  • Ensure that checklists, requisitions, and proper opening and closing functions are being completed each shift.
  • Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels.
  • Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff.
  • Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information.
  • Remain calm and alert, especially during emergency situations and / or heavy hotel activity, serving as a role model for the staff and other hotel employees.
  • Ensure basic standard operating procedures for all outlets are in place and are in compliance with Federal, state, local, and Ithaka's own practices.
  • Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of parties involved. Answer telephones in a clear voice, coordinate and document reservations.
  • Maintain rapport with all departments and attend relevant meetings.
  • Maintain cleanliness of outlets on a daily basis.
  • Ensure all daily and monthly reports are detailed and submitted in a timely matter.
  • Performs other related duties as assigned.
  • Required Skills & Abilities :

  • Excellent written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Strong leadership and communication skills.
  • Excellent customer service skills.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of alcoholic and non-alcoholic beverages.
  • Familiarity with health and safety regulations.
  • Education & Experience :

  • High school diploma or equivalent is required.
  • Bachelor's degree in Hospitality is preferred.
  • Supervisory experience is preferred.
  • Physical Requirements :

  • Must be able to lift up to 30 pounds at times.
  • Prolonged periods of walking, standing, and sitting.
  • The employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.

    An Equal Opportunity Employer

    We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

    Create a job alert for this search

    Development In • Auburn, AL, USA

    Related jobs
    Traveling Superintendent

    Traveling Superintendent

    Gpac • Auburn, Alabama, United States
    Full-time
    Quick Apply
    Are you looking for a more personable, family-oriented company to work for, with growth opportunities? We have a Superintendent opportunity for you. Gpac has partnered with multiple general contract...Show more
    Last updated: 30+ days ago
    Cook

    Cook

    Ball HealthCare • Roanoke, AL, USA
    Full-time
    Quick Apply
    Are you looking for a rewarding career with an established HealthCare facility,.We are currently seeking an experienced.Roanoke Rehabilitation & HealthCare Center. If you have a passion to serve...Show more
    Last updated: 30+ days ago
    Travel Physical Therapist - $1,841 per week

    Travel Physical Therapist - $1,841 per week

    CompHealth Inc. • Lanett, AL, United States
    Permanent
    Physical Therapist for a travel job in Lanett, Alabama.Job Description & Requirements.CompHealth exists to make the locums process easier. Not only will we search for jobs that fit your interests, w...Show more
    Last updated: 30+ days ago • Promoted
    Ithaka Hospitality Partners (IHP) Pre-Opening Coordinator / Professional Internship

    Ithaka Hospitality Partners (IHP) Pre-Opening Coordinator / Professional Internship

    Ithaka Hospitality Partners Internship Opportunities • Auburn, AL, USA
    Internship
    Quick Apply
    IHP senior leadership with all divisions' critical paths for hotel openings, coordinate weekly pre-opening countdown / critical path meetings, and lead departmental efforts as it relates to their spe...Show more
    Last updated: 30+ days ago
    Travel Physical Therapist

    Travel Physical Therapist

    MedAdventures • Lanett, AL, US
    Full-time
    MedAdventures is seeking a travel Physical Therapist for a travel job in Lanett, Alabama.Job Description & Requirements.MedAdventures Job ID #57156232. Pay package is based on 8 hour shifts and ...Show more
    Last updated: 30+ days ago • Promoted
    Nearby after-school support near

    Nearby after-school support near

    Wyndy LLC • West Point, GA, United States
    Full-time
    Seeking an individual for an after-school support position near 31833.This role involves providing assistance and guidance to students during their after-school hours. Responsibilities include foste...Show more
    Last updated: 30+ days ago • Promoted
    Rooms - International Rooms Intern

    Rooms - International Rooms Intern

    The Hotel at Auburn University • Auburn, AL, USA
    Full-time
    Quick Apply
    We pay approximately 55% of our employee's benefits.Complimentary meal for every shift worked.To provide interns with information and opportunities to explore different areas of the Rooms Division ...Show more
    Last updated: 30+ days ago
    Travel Physical Therapist - $1,930 per week

    Travel Physical Therapist - $1,930 per week

    MedAdventures • Lanett, AL, United States
    Full-time
    MedAdventures is seeking a travel Physical Therapist for a travel job in Lanett, Alabama.Job Description & Requirements.MedAdventures Job ID #57156232. Pay package is based on 8 hour shifts and 40 h...Show more
    Last updated: 30+ days ago • Promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border Protection • Hurtsboro, AL, United States
    Full-time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...Show more
    Last updated: 30+ days ago • Promoted
    Counselor - Columbus Girls Academy

    Counselor - Columbus Girls Academy

    Teen Challenge Southeast • Seale, AL, United States
    Full-time
    About the job Counselor - Columbus Girls Academy.Columbus Girls Academy is a Christian boarding school for at-risk teen girls ages 12-17, is looking for a Master's Level Counselor who is a mature C...Show more
    Last updated: 12 days ago • Promoted
    Jobs Near You $11 - $27 / HR

    Jobs Near You $11 - $27 / HR

    JobsNearMe • Lanett, AL
    Full-time +1
    Looking for work close to home? Discover hundreds of job openings near you — from part-time to full-time positions across multiple industries. Apply today and start your next job fast!.Show more
    Last updated: 26 days ago • Promoted
    Director of Nursing (Lanett)

    Director of Nursing (Lanett)

    Diversicare Healthcare Services Inc. • Lanett, AL, United States
    Full-time
    Lead with Excellence as the Director of Nursing- RN at Diversicare of Lanett in Lanett, AL!.Are you ready to take the helm of the nursing department and make a profound impact on the lives of patie...Show more
    Last updated: 13 days ago • Promoted
    House Parents - Relocation to Hershey, PA Required

    House Parents - Relocation to Hershey, PA Required

    Milton Hershey School • West Point, GA, United States
    Full-time
    Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education wit...Show more
    Last updated: 30+ days ago • Promoted
    Caregiver / Home Health Aide

    Caregiver / Home Health Aide

    All Ways Caring HomeCare • West Point, GA, United States
    Full-time
    At All Ways Caring HomeCare our Caregivers play a crucial role in providing individualized care that suits the needs of each client in the comfort of their homes. It is our goal to identify individu...Show more
    Last updated: 30+ days ago • Promoted