Market Care Navigator

A company is looking for a Market Care Navigator to provide front-office support to clinical teams delivering care through in-home and virtual visits.

Key Responsibilities

Manage inbound calls and other forms of communication, ensuring messages are routed to the appropriate care team member

Support medical records management, including processing faxes and maintaining patient documents

Assist with patient registration, insurance verification, and coordination of patient care activities

Required Qualifications

High school diploma or GED

2+ years of experience in a healthcare setting

1+ year of call center experience or equivalent

Proficiency in telephony and medical record systems

Knowledge of HIPAA regulations and medical terminology