Campus Internship Program (CIP), Specialist I, Student Success Ambassador (Part-Time)

Job Summary

The Student Success Ambassador (SSA) position is designed to provide SLCC students work opportunity in STEM Learning for Student Success Managers (SSMs).

Students will assist SSMs providing personalized guidance, peer mentoring and support for identified STEM students. The Ambassadors will make student contact, be involved with events, assist in outreach, and work closely with SSMs to advance student retention and success with identified students.

Essential Responsibilities and Duties To be effective, an individual must be able to perform each job duty successfully.

• Initiate and provide positive, individualized contact with students in a timely manner, demonstrating the ability to maintain confidentiality
• Support and guide STEM students how to navigate MySuccess, Canvas platforms, and how to access tutoring and other resources (e.

g., how to schedule appointments, how to navigate My Success Network, navigate campus resources) coordinated by coordinated by the SSMs.

• Assist in the planning, coordinating, promoting, and executing events and programs hosted by the Student Success Manager, STEM Learning, and the School of Science, Mathematics, and Engineering.
• Assist in outreach and follow up with the SSM’s student population groups.
• Engage students who visit STEM Learning to answer questions and concerns and promote additional STEM Learning resources.
• Perform clerical functions such as data entry, spreadsheets and other functions as assigned.
• Other duties as assigned.

Essential Responsibilities and Duties Continued Minimum Qualifications

• GPA 2.0
• Registered for 9.0 credit for Fall and Spring semesters
• Registered for 6.0 credit hours for summer semester
• Participate in CIP professional development activities
• Must be eligible to work in the United States

Preferred Qualifications

• STEM Student, declared in a Science, Mathematics, or Engineering (SME) program.
• 2.5 GPA
• Bilingual
• Able to present in front of audiences of varying sizes.
• Professional in manner and appearance

Knowledge, Skills & Abilities The requirements listed are representative of the knowledge, skills, and / or abilities required.

• Demonstrated positive interpersonal / human relations to communicate effectively, build rapport, and project a positive attitude with diverse populations and cultural backgrounds in STEM.
• Demonstrate excellent customer service skills.
• Interpersonal problem-solving skills to make appropriate referrals to the SLCC Student Code, Campus Resources, and provide mentoring support.
• Demonstrated ability to maintain confidentiality and work independently.
• Basic knowledge of Microsoft Office Suite and basic computer operating systems and SLCC’s computer systems (Banner, DegreeWorks).
• Work collaboratively with other office staff, a variety of campus departments and community personnel.
• Willingness to learn.
• Language Skills : Must have the ability to read, understand and carry out instructions in written and oral form.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.

Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

Non-Essential Responsibilities and Duties