Service Manager at The Compton

Job Description

Job Description

About The Role :

The Compton’s Service Manager is responsible for delivering and upholding exceptional front-of-house service standards across each of three food and beverage outlets. This position leads daily service execution, supervises FOH staff performance, supports hiring and training efforts, and acts as a vital bridge between culinary and service teams. The Service Manager plays a key leadership role in enhancing guest satisfaction, ensuring operational excellence, and reinforcing each unit’s unique brand standards and offerings.

This role requires a flexible schedule, including availability on nights, weekends, and holidays as required.

About The Spaces :

The Compton isn’t just a hotel—it’s a gathering place where nature, culture, and community intersect. Our food and beverage venues tell their own stories :

• Sestina – A modern and stylish American steakhouse with weekend brunch service
• The Eddy – a destination cocktail lounge overlooking Bentonville Square
• A VIP Cocktail Lounge

Benefits / Perks :

Additional details concerning Benefits / Perks will be provided at time of employment.

What You'll Do :

Leadership & Team Management

Service Operations & Guest Experience

Standards & Communication

Operations & Financial Stewardship

Risk Management & Safety

What You Bring :

Why This Role Matters :

This isn’t just a restaurant job—it’s a chance to help shape the identity of a new cornerstone in Bentonville’s cultural landscape. The Compton is a celebration of the Ozarks, and our F&B program is a key part of how that story is told. We’re looking for someone who shares our love of service, our sense of place, and our drive to do things differently.

Employment contingent upon completion of a satisfactory background check.

In our commitment to wellness in the community, Ropeswing is proud to offer a smoke-free environment for all of our guests and employees.