Senior Organization Effectiveness Professional

Overview

Become a part of our caring community and help us put health first

"With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does."

The Senior Organization Effectiveness Professional optimizes the effectiveness of a company, business unit, or team. Analyze the internal structure of the organization and create strategies to maximize employee work output and effectively utilize employee skills. The Senior Organization Effectiveness Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Organizational Effectiveness Professional is a strategic partner and subject-matter expert who drives initiatives designed to enhance overall organizational performance. This role combines advanced project management capabilities, exceptional presentation skills, and meticulous meeting planning to support senior leadership in decision-making and change management. The ideal candidate will be adept at developing executive-level pitch decks, overseeing cross-functional projects, and ensuring seamless execution of high-impact meetings and events (including put-together run-of-show agendas).

Key Responsibilities

Executive Presentations & Pitch Deck Development

Collaborate with senior leadership to translate strategic objectives into compelling, data-driven presentations and pitch decks.

Leverage advanced skills in PowerPoint (or similar tools) to create visually engaging, brand-aligned slides that articulate complex concepts succinctly.

Design and iterate on multiple deck versions, incorporating stakeholder feedback while maintaining consistency in messaging and tone.

Ensure all materials are polished to an executive standard (including slide decks for board meetings, investor pitches, and leadership off-sites).

Project Management & Oversight

Lead and / or oversee end-to-end project lifecycles for organizational effectiveness initiatives (e.g., process redesign, culture transformation, talent assessments).

Develop comprehensive project plans, including scope, timelines, milestones, risk assessments, resource allocation, and budgets.

Coordinate with cross-functional teams (HR, IT, Finance, Marketing, Operations) to ensure alignment and accountability.

Track and report on project status, identify roadblocks, and proactively recommend solutions to keep projects on schedule and within budget.

Maintain project documentation (charters, status reports, change logs, post-implementation reviews) in a centralized repository.

Meeting Planning & Run-of-Show Coordination

Manage end-to-end logistics for high-profile meetings, workshops, and events (e.g., executive off-sites, leadership retreats, town halls, governance forums).

Develop detailed run-of-show documents that outline timing, speaker transitions, content flow, technology requirements, and contingency plans.

Coordinate with internal stakeholders and external vendors (A / V teams, catering, facilities) to ensure flawless execution.

Conduct rehearsals with presenters to confirm technical setup, timing, and content alignment.

Provide on-site (or virtual) support during events to troubleshoot issues and keep sessions on schedule.

Organizational Analysis & Process Improvement

Partner with business leaders to diagnose organizational "pain points" (e.g., workflow bottlenecks, communication gaps, role ambiguity).

Conduct qualitative and quantitative analyses (interviews, focus groups, surveys, process mapping) to identify root causes.

Develop recommendations, implementation plans, and change management strategies to optimize organizational structures and processes.

Monitor and evaluate the impact of implemented changes, leveraging performance metrics and feedback loops.

Stakeholder Engagement & Communication

Serve as a trusted advisor to senior executives, department heads, and cross-functional project teams.

Facilitate workshops, training sessions, and "lunch & learn" forums on topics such as process optimization, change readiness, and best practices in organizational effectiveness.

Craft clear, concise communications (memos, status updates, FAQs) to keep stakeholders informed and engaged.

Required Qualifications & Skills

Education : Bachelor's degree in Organizational Development, Business Administration, Human Resources, Industrial / Organizational Psychology, or equivalent job experience.

Experience : Minimum 7–10 years of progressively responsible experience in organizational effectiveness, change management, talent development, or a related discipline.

Demonstrated track record of partnering with senior leadership and delivering high-impact, enterprise-wide solutions.

Proven expertise in managing complex projects with multiple stakeholders in a fast-paced, matrixed environment.

Technical & Functional Skills :

Presentation Development : Advanced proficiency in Microsoft PowerPoint (or equivalent tools such as Google Slides, Keynote). Ability to translate strategy and data into concise, compelling slides suitable for C-suite audiences.

Project Management : Formal training or certification (PMP, Prince2, Lean Six Sigma) preferred. Strong capability in defining project scope, creating project plans, and managing risks.

Meeting & Event Planning : Experience creating detailed run-of-show agendas, coordinating logistics, and supporting live / virtual events.

Organizational Assessment : Familiarity with diagnostic tools (surveys, interviews, data analytics) to assess cultural and structural effectiveness.

Change Management : Knowledge of ADKAR, Kotter's 8-Step Model, or similar frameworks to guide successful change initiatives.

Data Analysis & Reporting : Ability to synthesize large data sets into actionable insights using Excel, Tableau, Power BI, or similar tools.

Written & Verbal Communication : Exceptional business writing and facilitation skills. Comfortable leading executive briefings, roundtable discussions, and group training.

Core Competencies & Traits :

Strategic Thinking : Translate high-level business goals into actionable plans that drive measurable results.

Leadership & Influence : Build credibility quickly with executive stakeholders, earn trust, and influence decision-making.

Detail-Oriented & Organized : Manage multiple priorities simultaneously, ensuring nothing falls through the cracks.

Adaptability : Thrive in an ambiguous environment, pivoting as business needs evolve.

Collaboration & Teamwork : Champion a culture of open communication, partnership, and knowledge sharing.

Problem Solving : Identify root causes, anticipate potential obstacles, and proactively propose creative solutions.

Preferred Qualifications

Master's degree (e.g., MBA, M.S. in Organizational Development)

Certification in Change Management (Prosci, CCMP, etc.).

Exposure to Learning Management Systems (LMS) or HRIS platforms.

Graphic design skills (e.g., Adobe Creative Suite) for advanced visualization.

Prior experience supporting a dispersed leadership team in a hybrid / remote setting.

Additional Information

Humana Perks

Full time associates enjoy :

Medical, Dental, Vision and a variety of other supplemental insurances

Paid time off (PTO) & Paid Holidays

401(k) retirement savings plan

Tuition reimbursement and / or scholarships for qualifying dependent children.

And much more!

Social Security Task

Alert : Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Virtual Pre-Screen

As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a HireVue interview. In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes.

Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$78,400 - $107,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline : 10-09-2025

About us

Humana Inc. (NYSE : HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https : / / www.humana.com / legal / accessibility-resources?source=Humana_Website.

J-18808-Ljbffr