DEPUTY DIRECTORS OF PROCEDURE DEVELOPMENT

Administrative Staff Analyst

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other city agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provides temporary shelter, and connects individuals and families to stable housing all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

The Office of Program Development and Implementation (OPDI) is a unit within the Office of Program Development, a part of DHS' Executive Office. OPDI was established to make system improvements and enhancements by developing programs, policies, procedures, and training; supporting implementation; and monitoring and evaluating performance.

Department of Homeless Services (DHS) is recruiting for two (2) Administrative Staff Analyst (NM) to function as Deputy Directors of Procedure Development who will :

• Manage projects from inception through completion, identify subject matter experts for participation in workgroup meetings.
• Draft and edit policies, procedures, manuals, and other written materials.
• Prepare agenda, gathering content from internal and external stakeholders.
• Facilitate workgroup meetings, follow-up with workgroup members, and providing clear next steps and incorporate input from leadership.
• Maintain management information and tracking systems to drive project planning, development, implementation, and outcomes.
• Oversee new initiatives and special projects by establishing a project plan (e.g., project objectives, metrics, and milestones); workgroup member roles; and monitoring project performance.
• Collaborate with internal & external partners and other city agencies related to project development, implementation, and improvement. Act as a liaison to maintain strong cooperative relationships.
• Conduct surveys and other research techniques to perform quantitative and qualitative analysis.
• Represent OPDI at meetings with senior management and other stakeholders.
• Serving as back-up to the director and supervising unit staff if needed.

Hours / Schedule : Monday-Friday 9 : 00AM - 5 : 00PM

Qualifications :

Additional Information : The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. Salary Min : $ 98,140.00 Salary Max : $ 98,140.00