Service Writer
NOW HIRING! Start your new career today with Doggett Chrysler of Beaumont.
Service Writer -
Classification -
Exempt
Job Summary
Service Writer
is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions.
Essential FunctionsProvide service information to customers, schedule customer service needs, add segments to work orders containing job informationAssist in the appraisal and quote process for equipment repair.
Coordinate parts and labor requirements with Service Manager for work orders.Assist in scheduling shop assignments, field service work and delivery of equipment.
Establish or adjust work procedures to meet schedules and deadlines.Open and close work orders.Provide clerical assistance, including some correspondence and data entry.
Develop positive customer relations by accurately communicating repair status and charges for equipment repairs.Greet service customers and answer calls to schedule service appointments.
Advise customers of estimated service and repair costs.Review details of service / repair invoice to ensure customer understanding of services providedCommunicate progress of repair / service ordersQualifications
High school diploma required.2-4 years experience in automotive / construction service administrator role.College or technical school certificate / degree preferred.
Strong computer skills, including experience with Excel preferred.Excellent customer service / communication skills required.
Service Writer
must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others.
The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification.
They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and / or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer
Service Writer
Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions. Essential FunctionsProvide service information to customers, schedule customer service needs, add segments to work orders ...
Customer Service Representative - Earn $21/hr-$37/hr, Full-Time/Part-Time, Flexible, Remote/On-Site
...
AI Content Writer (Tier 1) - $15-$18 per hour
In this role, you will become an AI Content Writer, assessing the quality of AI-generated writing, reviewing the work of fellow writers, and crafting original responses to prompts in order to teach the model what truly excellent writing looks like. Reviewing the work of fellow human writers. ...
Senior Copywriter
This is an exciting opportunity for the right Copywriter to have their work seen by thousands of people across the US!. Our Copywriters artfully craft client communication that will be seen by thousands of people; your words will have an impact! You will support a wide range of communications from c...
Grants Writer
Grant Writing Consultant—Municipal/Public Works. This is direct with the Grant Consultant. ...
Landscape Architect/Project Manager (4+ years of experience)
Provides landscape architecture and/or project manager services on landscape architecture, urban design and project management projects. Defines the direction of some projects while directly supporting other Project Managers and/or Principals-in-Charge on complex projects. Proven experience in all a...
Customer Service Representative
Join Our Team! Seeking a Bilingual Customer Service Specialist - Remote in Texas. Are you a customer service passionate professional looking for a stable career with growth opportunities? This is your chance!. We are a leading company in the insurance sector, committed to service excellence and cust...
Financial Services Project Manager
JOB TITLE: Financial Services Project Mgr. Examines and assesses the Latest Estimate submissions to include the development of mitigation plans to offset unfavorable projections. Performs other duties and serves on special project teams as assigned. ...
Project Manager
As a Project Manager with our client, you will play a crucial role in overseeing and executing various projects within the insurance domain. They are currently seeking a talented Project Manager to join their dynamic team in Austin, Texas. If you are a proactive and results-oriented Project Manager ...
Assistant Mechanical Project Manager
Assistant Project Manager – Leading Speciality Mechanical Contractor – Currently working on projects of $3B+. I am Partnered with a leading mechanical Contractor who is looking for a Assistant Project Manager to join their team in Texas. ...