Client Solutions Consulting Manager

EV Battery Solutions (EVBS) is looking for a self-starter to lead and manage large, complex and critical programs.

The Client Performance Manager is the individual who works most closely with clients to receive, assess and communicate answers to questions about program initiatives. They must understand the client's goals and drive insights, improvements, and growth opportunities for the client by fostering trust and expertise. The Client Performance Manager works from a position of authority to recommend, implement, and monitor solutions.

This individual will also provide tactical and strategic guidance and support to our internal teams to create, own, operationalize and maintain end-to-end programs, enabled by KPIs, dashboards and strong relationships with the client and internal stakeholders. This role will create an environment of predictable, safe and high-quality outcomes.

This individual will be located in one of our EV Battery Center markets (Oklahoma City, Atlanta, Las Vegas or Detroit).

Client Performance Management - You support new and / or existing clients .

• Adherence to EVBS Performance Management Framework.
• Primary point of contact for EVBS client(s) for all aspects of your assigned programs.
• Develop & maintain collaborative relationships with your clients (from the day-to-day stakeholder to executives), engineers and operational business stakeholders as appropriate to establish priorities and provide ongoing updates.
• Responsible for all operational, business, and finance aspects of the program. Ensure optimal operational delivery of client work via regular reporting and engagement with team to identify improvement opportunities that drive, efficiency, safety, and quality.
• Manage to SOWs and ensure issuance and replenishment of purchase orders
• Communicate proactively with client(s) on production recommendations, risks, challenges, and solutions.
• Lead regular status / update meetings with client(s) and the internal teams, ensuring thorough communication with all stakeholders at all stages of the engagement.
• Ensure lessons learned and any newly developed best practices are considered to enhance existing EVBS Performance Management Framework for continuous improvement and process optimization.
• Identify issues and opportunities within accounts and projects to provide solutions and potential sales opportunities.

Communication- You are the voice of the client to leadership .

Client Program Leadership- You are to embody the example for the program.

Project Leadership- You may need to serve as a Project / Program Manager for new initiatives.

Minimum Qualifications :

Preferred Qualifications :

USD 108,800.00 - 181,400.00 per year

Compensation :

Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits :

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.