Intelligence Program Manager - Epic Analytics - CIA

Intelligence Program Manager - Epic Analytics - CIA

Provides leadership on daily operations of the center for informatics and analytics (CIA) intelligence programs and interfaces with clinical, business and / or functional area experts. Manages program and project implementation strategy, portfolio of multiple projects, and project planning and deployment throughout the UMMC enterprise. Analyzes and develops intelligence program documentation. Initiates proposals for innovative analytical and visualization models to track, analyze, and report data. Responsible for providing leadership data needed to make data-driven business decisions. Collaborates with customers to identify opportunities for improvement and collaborates with informatics and analytics personnel to deliver solutions.

Education and Experience Required : Bachelor's degree and six (6) years of experience in analytics, informatics, intelligence, or program management.

Certifications, Licenses or Registration required : N / A

Knowledge of information systems, program management process, informatics, data analysis, data trending, report design and development management. Expertise with program management tools and methods. Excellent verbal and written communication skills. Interpersonal and customer service skills including ability to build and maintain relationships with diverse groups. Critical thinking skills and ability to troubleshoot issues, conduct root cause analyses and effectively resolve problems. Knowledge of business and operational processes to effectively report meaningful data. Ability to carry out work with high attention to detail, to prioritize, and to meet deadlines. Ability to prepare and present periodic program reports and maintain records and documentation. Knowledge of management principles and ability to supervise, evaluate, and provide functional guidance to others.

Responsibilities :

• Works closely with the center for informatics and analytics (CIA) leadership to develop the intelligence program implementation strategy.
• Oversees and manages daily operational aspects of the center for informatics and analytics (CIA) intelligence program. Manages a portfolio of multiple projects. Responsible for oversight and implementation of program and project management methodology, functions, processes, tools, and documentation for all assigned projects.
• Collaborates with UMMC leadership and clinical, business and / or functional area experts to identify opportunities for improvement and provide data needed to make data-driven business decisions.
• Leads the development and deployment of intelligence program implementation strategy for data analysis and data trending, and monitors data quality and validation of analytical results.
• Collaborates with customers to identify business requirements and collaborates with informatics and analytics personnel to facilitate the development of specifications and implement solutions utilizing best practices to ensure operational improvement.
• Ensures project and program activities are aligned with organizational objectives and outcomes equate to organizational success.
• Develops written proposals, documents and presentations related to intelligence program strategy. Informs leadership of key activities and prepares and presents periodic program reports summarizing project status, risks, and required actions. Assists in development and execution of strategic direction and setting priorities. Prepares the required documents in accordance with UMMC programming standards, policies, and procedures.
• Participates in committees to identify, investigate, and characterize risks and communicates progress toward established milestones. Accomplishes goals and objectives within set deadlines.
• Keeps abreast of current and new technologies, serves as a resource to informatics and analytics personnel, and proactively researches and develops current technology to pilot and implement to enhance practices throughout the UMMC enterprise.
• Provides positive customer relations across the range of information system activities including support services, UMMC business units, and vendors. Promotes corporate integrity through compliance with UMMC and information technology policies and procedures.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands : Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and / or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal / clinical nature, constant work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional climbing, occasional crawling, occasional crouching / stooping, occasional driving, occasional kneeling, occasional pushing / pulling, frequent reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type : Full time

FLSA Designation / Job Exempt : Yes

Pay Class : Salary

FTE % : 100

Work Shift : Day

Benefits Eligibility : Grant Funded : No

Job Posting Date : 09 / 24 / 2025

Job Closing Date (open until filled if no date specified) : 10 / 1 / 2025