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Client Care & Office Experience Coordinator
Client Care & Office Experience CoordinatorPlatinum Partners Real Estate • Chico, CA, US
Client Care & Office Experience Coordinator

Client Care & Office Experience Coordinator

Platinum Partners Real Estate • Chico, CA, US
14 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Be the energy behind an unforgettable client experience.

The Role

This isn’t your average front desk job. As our  Client Care & Office Experience Coordinator , you’re the go-to for keeping the office running smoothly, supporting our agents, and creating memorable touches for clients from first contact to post-closing.

You’ll be the person who keeps things organized, error-free, on-brand, and full of good vibes. If you're detail-oriented, people-focused, and love being the one who “gets it done,” you’ll fit right in.

Position Details

  • Schedule : Monday–Friday, 12 PM–5 PM
  • Location :  Platinum Partners Office, Chico, CA
  • Reports to :  Team Leader
  • Compensation :  Based on experience

Why You’ll Love It Here

  • Fun, supportive team culture
  • Leadership that values your ideas
  • Room to grow into expanded responsibilities
  • A role where your work truly impacts clients and the team
  • Ready to be the heartbeat of our office and the person clients rave about? Apply now and join a team that loves what they do — and loves who they do it with.

    Compensation : $21 - $24 hourly

    Responsibilities : What You’ll Do

    Client & Agent Support

  • Keep our team’s Goal Board and Trello cards up-to-date
  • Prep listing binders and handle post-close follow-up
  • Send thank-you cards, coffee cards, and client gifts
  • Track and prep home anniversary pop-bys and monthly recognition lists
  • Manage online reviews and respond professionally
  • Keep our Preferred Vendor List current
  • Organize end-of-year closing statements
  • Deliver escrow treats and handle light client errands
  • Office Operations

  • Keep supplies stocked and the office looking sharp
  • Print flyers, presentations, invites, and marketing pieces
  • Pick up print orders and run quick office errands as needed
  • Support admin / marketing projects as they come up
  • Ensure commission checks are accurate and on time
  • Marketing & Communication Support

  • Send birthday and special occasion cards
  • Assist with marketing drops, prep, and delivery coordination
  • Ensure every touchpoint stays consistent with our brand
  • Qualifications : What You Bring

  • Laser-sharp attention to detail and strong organizational skills
  • Friendly, professional communication (written + verbal)
  • Confidence using Trello, Google Workspace, and Microsoft Office
  • Positive, team-first energy
  • Ability to prioritize and meet deadlines in a fast-paced environment
  • Reliable transportation for errands and deliveries
  • About Company

    Platinum Partners is a high-performing, people-first real estate team known for top-tier service, strong culture, and a brand that clients love. We move fast, work hard, and have fun doing it — and we’re looking for someone who brings the same spark.

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    Client Care Coordinator • Chico, CA, US

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