Job Description
Job Description
Be the energy behind an unforgettable client experience.
The Role
This isn’t your average front desk job. As our  Client Care & Office Experience Coordinator , you’re the go-to for keeping the office running smoothly, supporting our agents, and creating memorable touches for clients from first contact to post-closing.
You’ll be the person who keeps things organized, error-free, on-brand, and full of good vibes. If you're detail-oriented, people-focused, and love being the one who “gets it done,” you’ll fit right in.
Position Details
- Schedule : Monday–Friday, 12 PM–5 PM
- Location :  Platinum Partners Office, Chico, CA
- Reports to :  Team Leader
- Compensation :  Based on experience
Why You’ll Love It Here
Fun, supportive team cultureLeadership that values your ideasRoom to grow into expanded responsibilitiesA role where your work truly impacts clients and the teamReady to be the heartbeat of our office and the person clients rave about? Apply now and join a team that loves what they do — and loves who they do it with.
Compensation : $21 - $24 hourly
Responsibilities : What You’ll Do
Client & Agent Support
Keep our team’s Goal Board and Trello cards up-to-datePrep listing binders and handle post-close follow-upSend thank-you cards, coffee cards, and client giftsTrack and prep home anniversary pop-bys and monthly recognition listsManage online reviews and respond professionallyKeep our Preferred Vendor List currentOrganize end-of-year closing statementsDeliver escrow treats and handle light client errandsOffice Operations
Keep supplies stocked and the office looking sharpPrint flyers, presentations, invites, and marketing piecesPick up print orders and run quick office errands as neededSupport admin / marketing projects as they come upEnsure commission checks are accurate and on timeMarketing & Communication Support
Send birthday and special occasion cardsAssist with marketing drops, prep, and delivery coordinationEnsure every touchpoint stays consistent with our brandQualifications : What You Bring
Laser-sharp attention to detail and strong organizational skillsFriendly, professional communication (written + verbal)Confidence using Trello, Google Workspace, and Microsoft OfficePositive, team-first energyAbility to prioritize and meet deadlines in a fast-paced environmentReliable transportation for errands and deliveriesAbout Company
Platinum Partners is a high-performing, people-first real estate team known for top-tier service, strong culture, and a brand that clients love. We move fast, work hard, and have fun doing it — and we’re looking for someone who brings the same spark.