Director of Revenue Cycle Operations Analytics - Hybrid in Dallas, TX

Director of Revenue Cycle Operations Analytics

The Director of Revenue Cycle Operations Analytics exhibits project, client, and unit-specific leadership to Analytics management and analysts by designing, directing, and executing key Conifer Analytics projects. This includes projects such as pre-integration client reporting, emerging client integration reporting, large revenue cycle operations initiative reporting, regulatory reporting, and projects requiring expertise across multiple business reporting areas. The Director provides clarity for short / long term objectives, project prioritization, and feedback to Managers for individual and professional development of leveraged Analytics resources. The Director leverages project management skills, analytical skills, and time management skills to ensure that all requirements are accomplished within established timeframes.

Responsibilities

Lead or oversee special project reporting for various business units and pre-integration client reporting for new emerging clients. Maintain up-to-date expertise on reporting requirements related to all Conifer revenue cycle business units under his / her direction.

Coordinate Analytics team analysts on projects by providing guidance and direction for reporting projects, while taking on more complex tasks as the lead for those projects. Ensure timely delivery of needed reporting to clients and various business unit stakeholders.

Maintain a high-level understanding of Accounting practices / General Ledger practices as it relates to Hospital Revenue Cycle metrics.

Collaborate with senior RCM and operations team members to ensure client needs are met in the most efficient and cost-effective manner.

Serve as mentor for junior team members and resource for manager-level associates.

Ability to travel to new client sites to train on client systems for pre-integration reporting.

Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

Ability to set direction for large analyst team that is consistent with Conifer senior leadership vision and approach for executing strategic projects.

Independent, logical thinker with proven ability to perform detailed data analysis and make sound decisions.

Advanced troubleshooting abilities, with ability to problem solve complex technical issues independently within a timely fashion.

Advanced ability to gather and analyze complex data, utilizing deductive reasoning.

Must demonstrate excellent professional communication skills through clearly written, concise, and comprehensive documentation.

Experienced and comfortable making presentations to Executive Leadership and Directors.

Advanced ability to work well with team members and Conifer leadership, respectful of all positions at all levels, as well as complete tasks independently and professionally.

Ability to effectively and professionally motivate team members and peers to meet goals.

Advanced organizational, customer service, interpersonal, and time-management skills.

Ability to manage multiple projects simultaneously, including resourcing.

Advanced knowledge of healthcare revenue cycle.

Advanced knowledge / experience with reporting systems.

Intermediate knowledge of project management methodologies.

Intermediate level skills in applications such as Microsoft Excel, Word, and Visio.

4 year college degree in Business, Accounting, IS or 7 or more years of related experience.

Healthcare experience.

Extensive experience as a Revenue Cycle Analyst at a manager level.

Approximately 5-10% travel may be required.