Presales Support Specialist

A company is looking for a Presales Support Specialist to assist prospective clients with their learning needs through technical demonstrations and support.

Key Responsibilities

Attend and perform technical online demonstrations for potential clients

Create and customize trial portals to showcase the LMS

Assist with technical questions and troubleshoot issues encountered by prospects

Required Qualifications

Completion of a post-secondary degree or certification in business, technology, or a related field

Experience in a client-facing sales support role, preferably with Enterprise clients

Background in SaaS or software sales, with exposure to Enterprise-level contracts

Innovative mindset with critical thinking skills in an Enterprise environment

Strong results-oriented drive and ability to manage multiple priorities