Front Desk Representative

Job Description

Job Description

Benefits :

401(k)

Health insurance

Opportunity for advancement

Training & development

Benefits / Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet patients as they arrive, check them in, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, computer skills, and is capable of multitasking. The candidate should also be proficient in English and conversant Spanish

Responsibilities

• Greet customers as they arrive and provide an excellent patient experience
• Check patients in
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills