Conversational AI Engineer – Google Conversational AI & RAG Technology

Role : Conversational AI Engineer Google Conversational AI & RAG Technology.

Location : Hartford, CT (Onsite).

Duration : Long Term Contract.

Join the Client IT Delivery Data, Digital, Analytics, and Technology (DDAT) division as a Conversational AI Engineer specializing in Google Conversational AI platforms and Retrieval Augmented Generation (RAG). You will design, develop, and optimize cutting-edge conversational experiences that empower members and providers with reliable, context-aware health insurance answers through digital channels.

Key Responsibilities :

• Design and build advanced conversational flows using Google Dialogflow CX and Vertex AI, focusing on context-sensitive intent fulfillment.
• Implement Retrieval Augmented Generation by integrating enterprise APIs and external knowledge bases to generate accurate, dynamic responses.
• Apply industry best practices for AI conversation design, clean coding, and reusable NLP patterns.
• Collaborate with UI / UX, backend, and data engineering teams to develop integration points and conversational triggers.
• Lead full lifecycle chatbot development from design to deployment, testing, and ongoing enhancements.
• Ensure seamless multi-platform delivery (web, mobile, voice) leveraging Google Cloud APIs and technologies.
• Utilize Google's NLP and speech-to-text capabilities, enhancing dialog accuracy and natural language understanding.
• Continuously research emerging generative AI and conversational innovations to maintain solution excellence.
• Tune speech recognition and text-to-speech models with advanced Speech Synthesis Markup Language (SSML) techniques.

Required Qualifications :

Preferred Qualifications :