Design Coordinator

A design firm in Chicago is looking to add a Design Coordinator to their team!

Job Description :

This individual is a liaison between regional representatives and internal teams to deliver an exceptional customer experience from project conception through post-installation.

Fields inquiries relating to the physical and technical aspects of products

Coordinates with internal teams to find solutions for unique products or installations

Receives, processes, and manages multiple incoming orders with unique requirements and timelines

Creates and maintains strong relationships with customers, sales reps, and designers

Creates, runs, and analyzes sales and pipeline reports

Controls project flow from project start through shipping phase by providing administrative direction for customers and various internal departments to ensure project is completed on schedule and within budget

Analyzes initial project requirements

Updates internal databases as project status changes

Produces order acknowledgements for each project

Maintains and archives internal and external communication for each project using NetSuite and Outlook

Continues to communicate directly with designers and engineers after project handoff

Follows up on status of samples and drawings completed during quotation phase

Works with Architectural Project Managers to establish large project timelines and phasing

Attends weekly meetings with Production and Engineering to review time sensitive projects

Leads project intake meetings and communicates next steps and timelines with clients

Updates customers on shop drawing status and requests additional information, as needed

Communicates tracking information to customer once project has shipped

Provides support to assigned reps

Sends bi-monthly project reports to reps

Participates in showroom tours and events at the Merchandise Mart as needed

Qualifications :

Bachelor's Degree within Design, Architecture, or related field

Minimum 2+ years of experience

Experience in a high-volume oriented role

Experience coordinating with designers, general contractors, sales team, specifiers, etc..

Excellent communication, customer service, and multi-tasking abilities

Pay and Benefits

The pay range for this position is $32.69 - $35.58 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Chicago,IL.

Application Deadline

This position is anticipated to close on Oct 31, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.