Dispatcher
Ferrous Processing and Trading (FPT) is one of North America’s premier processors, buyers, sellers, and recyclers of scrap metals of all kinds and is a key supplier to the metals industry of North America.
FPT is a wholly owned business of Cleveland-Cliffs and has an immediate opportunity for a Dispatcher at the Detroit, MI location.
The Dispatcher position will receive calls, dispatch personnel and vehicles, and provide pre-arrival instructions to callers.
Summary of Responsibilities :
- Take phone calls and dispatch trucks to a specific supplier or customer location.
- Enter, update, and retrieve information from computer programs to perform duties as required.
- Enter load information into the software program.
- Set up trucks with appropriate boxes for the next day's run.
- Arrange delivery appointments for outbound loads.
- Direct truck traffic and communicate with the drivers regarding their unloading area and / or next destination.
- Issue receipts and payments to customers.
- Make sure drivers / brokers have appropriate documents to dump material at various locations.
- Test, inspect and operate the radio, telephone, computer, and other equipment as needed.
- Optimize equipment logistics and ensure scales are accurate.
- Communicate and assist yard employees and weighmaster as necessary.
- Prepare, review, and maintain reports,
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