Technology Support Specialist

TEKsystems is looking for a skilled Technology Support Specialist to join their client's team and address issues within conference rooms. The primary responsibility of this role is to troubleshoot connectivity problems with Microsoft Teams, as well as install, support, and maintain physical conference room equipment. Tickets will be managed through ServiceNow.

This person will interact directly with end users, including executives, directors, managers, employees, and guests.

• Responsibilities :
• Maintain and support all technology in- person in conference rooms within the Madison area.
• Respond to room alerts and outages from Microsoft Teams admin systems, coordinating with technicians at other locations to address issues.
• Manage tickets in ServiceNow.
• Perform meeting support for large events as needed.
• Provide phone support to technicians at other locations.
• Ensure proper cable management to leave conference rooms in good working order after installations, upgrades, or repairs.
• Skills & Requirements :
• 1+ year of experience supporting Microsoft Teams, Zoom, and other conferencing technologies in a corporate or education environment.
• Experience with A / V support and cable management
• Pay and Benefits

The pay range for this position is $17.00 - $22.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Madison,WI.

• Application Deadline

This position is anticipated to close on Oct 24, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.