Join Our Team as a Medical Records Support Staff
Are you detail-oriented, organized, and passionate about healthcare? East Liberty Family Health Care Center is looking for a dedicated Medical Records Support Staff to join our team!
Key Responsibilities :
- Maintain strict compliance with patient confidentiality laws and medical records policies.
- Process inbound faxes, electronic documents, and hardcopy records efficiently.
- Scan and upload documents to the correct patient chart.
- Manage diagnostic orders and referrals , including obtaining prior authorizations.
- Follow up on lab orders and attach reports to records as necessary.
- Process patient record requests and releases for providers, insurance companies, attorneys, and government agencies.
- Utilize Cerner, EpicCare, Healow, PRIMA, and Quest Diagnostics to locate and upload reports.
- Handle medical records request line, referral line, and provider calls professionally.
- Complete all mandatory training modules (OSHA, HIPAA, OIG) monthly.
Qualifications :
Knowledge of medical terminology preferred.Bilingual (English & Spanish) a plus!Strong computer skills with proficiency in Microsoft Office.Excellent communication and organizational skills.Work Environment & Compensation :
Fast-paced office and community setting , including local travel as needed.Physical demands include prolonged sitting / standing, phone use, and light lifting (5-10 lbs.).Competitive salary based on education and experience