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Highmark Health
Epic Systems Analyst - OrdersHighmark Health • IN, Working at Home, Indiana
Epic Systems Analyst - Orders

Epic Systems Analyst - Orders

Highmark Health • IN, Working at Home, Indiana
30+ days ago
Job type
  • Full-time
Job description

Description

:

JOB SUMMARY

This job is responsible for configuring, rolling out, and supporting the assigned Epic Orders application(s). Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.

ESSENTIAL RESPONSIBILITIES

  • Plans, designs/builds, tests, implements, and supports the needs of Epic Orders software.
  • Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.
  • Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
  • Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
  • Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.

EXPERIENCE

Required

  • 3 years of systems administration experience within one or more Epic modules.

Preferred

  • Orders Transmittal experience is Highly preferred
  • 3 years of experience in the healthcare industry

SKILLS

  • Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
  • Excellent customer service skills
  • Uses critical thinking skills for assigned tasks
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.
  • Strong organizational skills in managing priorities
  • Demonstrates knowledge of project management principles as they relate to assigned tasks

EDUCATION

Required

  • Associates

Substitutions

  • 2 years of relevant work experience in lieu of an Associate's Degree

Preferred

  • Candidates should be open to further Epic education with Bugsy or Orders Transmittal
  • Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.

LICENSES or CERTIFICATIONS

Required

  • Epic Application Certification within 6 months.

Preferred

  • Epic orders certification or accreditation


Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Remote

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Pay Range Minimum:

$57,700.00

Pay Range Maximum:

$107,800.00

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at

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Epic Systems Analyst - Orders • IN, Working at Home, Indiana

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