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Production Support Specialist
Production Support SpecialistChampion Window • Cincinnati, OH, United States
Production Support Specialist

Production Support Specialist

Champion Window • Cincinnati, OH, United States
3 days ago
Job type
  • Full-time
Job description

Overview

Production Support Specialist Champion Windows & Home Exteriors

As a Production Support Specialist, you will review sales contracts, field work orders, field measure sheets, field labor bills and be responsible for accurately parsing and ordering jobs.

Responsibilities

  • Contract Accuracy and Order Processing : accurately review and parse sales contracts using measurement forms.
  • Enter all new, service and / or warranty installation orders into the Champion ordering system.
  • Verify the accuracy of information from contracts and measurement technicians before submitting orders for production.
  • Document Management : upload all relevant documents to the customer in Champions database and ensure that all documentation is complete and accessible.
  • Customer Records Management : organize and maintain detailed customer records, ensuring they are up-to-date and accurate.
  • Additional Duties : perform related tasks as assigned by management.

Qualifications

  • High school diploma or GED equivalent.
  • 3 years of customer service experience.
  • 2 years of material ordering experience.
  • Experience in the home improvement industry a plus.
  • Proficient in using computers and navigating various software applications.
  • Ability to work independently and adhere to key performance metrics.
  • Strong attention to detail and accuracy.
  • Excellent written and oral communication skills, including phone skills.
  • Benefits & Compensation

    Competitive compensation package includes medical, dental, vision, and disability coverage, 401(k), flex spending account and more.

    Location & Salary

    Cincinnati, OH $74,297.60 - $94,744.00

    Equal Opportunity Employer

    Champion Window is an Equal Employment Opportunity Employer. If you need assistance with completing the online application due to a disability, please contact Champion Window.

    Veteran Support

    Today & Every Day, CHAMPION thanks our veterans! We are hiring and honoring veterans.

    How to Apply

    Get notified about new Production Support Specialist jobs in Cincinnati, OH. Referrals increase your chances of interviewing at Champion Windows & Home Exteriors by 2x.

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    Production Support • Cincinnati, OH, United States

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