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Wildlife Conservation Society
Seasonal Merchandise Team LeadWildlife Conservation Society • New York, NY, US
Seasonal Merchandise Team Lead

Seasonal Merchandise Team Lead

Wildlife Conservation Society • New York, NY, US
30+ days ago
Salary
$17.50 hourly
Job type
  • Full-time
Job description

Seasonal Team Lead

Earn your stripes in sales and service! With a warm and welcoming smile, help our guests choose the perfect souvenirs to take home. If you are looking for a fast-paced, fun environment to show off your customer service skills, join us at WCS.

Essential duties include:

  • Assist staff in closing registers when necessary.
  • Assist training new staff.
  • Stand by when staff count registers and report overages and shortages.
  • Assist with exchanges/returns.
  • Assist with inventory and report if anything needs to be ordered.
  • Maintain cleanliness and compliance with food safety procedures.
  • Open / Close the store.
  • Assist manager with scheduling.
  • Help staff with any questions or concerns they may have.
  • Check off and sign for deliveries.
  • Oversee opening and closing business.
  • Upkeep the store to the standards of PPZ Cafe presentation and replenish.
  • Oversee staff duties and policy adherence (uniform, code of conduct, etc).
  • Making food and merch orders/ handling deliveries.
  • Making change and collecting money from guest for WCS merchandise.
  • Actively seek out and engage guest with a friendly greeting and smile.
  • Stock shelves and process deliveries to maintain appropriate inventory levels.
  • Maintain general knowledge of park amenities to provide excellent service to our guest.
  • Ensure merchandise and food presentation areas are fully stocked, organized, and visually appealing.
  • Maintain cleanliness and organization in stock rooms on a daily basis.
  • Actively engage in upselling and maintain a clean environment in your designated area.

    • Overview of responsibilities:

    • Ensuring quality standards of all products by adhering to local, state, and federal food handling, preparation, and portioning procedures.
    • Prepare and sell WCS food items and increase sales through cross and up-selling.
    • Collect payment for items, adhere to all cash handling and inventory policies and procedures.
    • Provide consistent quality offerings through the proper preparation and display of goods.
    • Maintain cleanliness and organization of assigned work areas, as instructed.
    • Stock shelves or process deliveries, following departmental inventory control procedures.
    • Complete other assignments and helping others on the team as required.
    • Daily cleaning.
    • Comply with coursework and regulations for all Health Department licenses, as required.

    Perks of working with us:

    • Free access to 5 parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals.
    • Complimentary guest park tickets.
    • Company-provided uniforms.
    • Park discounts on merchandise, food purchases, memberships and daily complimentary meal.
    • Serve Safe Certification Training/Food Handler Certification reimbursements.
    • Access to online learning and tuition discounts with Monroe College.
    • Earned paid sick time.
    • Employee assistance program.
    • Free banking.
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Seasonal Merchandise Team Lead • New York, NY, US

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