ECM Program Manager - Inland Empire

ECM Program Manager - Inland Empire

Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California's D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers.

The Opportunity

At Akido Care, we are redefining healthcare for underserved communities by addressing the needs of populations with complex medical and social challenges. As an ECM Program Manager, you'll be at the forefront of this mission, leading teams to provide compassionate, impactful care.

What You'll Do

• Maintain a personal caseload and deliver high quality care to patients.
• Ensure case managers meet their required caseload, optimizing care delivery and patient outcomes.
• Build an engaged and resilient team by supporting case managers with burnout prevention and self-care strategies.
• Oversee patient care plans to guarantee they are implemented effectively and meet quality standards.
• Fully train and onboard new case managers within designated timeframe and ensure they manage a full caseload within designated timeframe.
• Collaborate with the Director to meet audit requirements and track team compliance metrics.

Team Management and Supervision

Program Operations

Training and Development

Who You Are

Preferred Skills and Experience

Benefits

Salary range $80,000 - $100,000 USD

Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.