Lead Product Management & Development
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
Overall Purpose : Responsible for driving the development, execution, and lifecycle management of residential gateway devices and related firmware / services supporting Internet Air and other 5G / fixed wireless and broadband offerings. Ensures alignment with customer needs and business objectives by defining strategy, roadmaps, and requirements; engaging open-source communities (e.g., prpl); and coordinating cross-functional delivery across Labs, RAN, CPE, IT, and Operations. Manages the business case and P&L impacts to deliver high-quality, secure, and stable connectivity solutions that maximize customer value at scale.
Key Roles and Responsibilities :
- Own the end-to-end lifecycle for residential gateways and their firmware stacks (e.g., prplOS), from concept through launch, scale, and end-of-life.
- Drive release readiness, staged OTA rollouts, and rollback strategies to ensure performance, stability, and upgrade success at scale.
- Define success metrics (e.g., crash-free rate, MTBF, upgrade success rate, attach success) and track post-launch performance and customer satisfaction.
- Manage budgets and capital requests, coordinate estimates and funding through the capital process.
- Coordinate with design, process, manufacturing, test, quality, sales support, and marketing as products move into production and distribution.
- Translate customer problems, business goals, and technical constraints into PRDs, epics, user stories, and acceptance criteria for gateways that support 5G / FWA and broadband.
- Specify requirements for telemetry, device management, and security
- Prioritize backlogs and tradeoffs in alignment with capacity, cost, and schedule, leveraging Agile SDLC best practices.
- Use GenAI within the SDLC to accelerate PRD drafting, test-case generation, log clustering / triage, and release notes, with appropriate data / privacy guardrails.
- Prepare and present business cases that quantify outcomes (revenue, margin, cost-to-serve, RMA reduction).
- Monitor industry trends and competitive landscape in residential gateways, open-source firmware, and Wi?Fi (6 / 6E / 7) to inform strategy and differentiation.
- Analyze silicon / OEM roadmaps (e.g., Qualcomm, MediaTek) and RAN / 5G standards evolution (NSA / SA) to align device capabilities and timelines.
- Size addressable opportunities, model volumes / revenues, and assess cost structures and risks to guide portfolio decisions.
- Build and maintain multi-quarter roadmaps spanning firmware, hardware variants, device management
- Define clear milestones, go / no-go criteria, and KPIs; publish service guides, product documentation, and results analyses.
- Drive initiatives to grow revenue and margin through feature differentiation (e.g., Wi?Fi 8 capabilities), cost optimization, and customer experience improvements.
- Plan upstreaming and consumption strategies with the prpl / open-source community for sustainable velocity and security posture.
- Partner closely with Technology Development (IT, Labs, RAN, CPE), Technology Operations, Care / Field Ops, and Supply Chain to ensure timely, high-quality delivery.
- Act as liaison with external OEM / silicon partners and the prpl open-source community to align goals, SLAs, and deliverables.
- Work with Contracting, Legal, Product Marketing, and Pricing to shape offers, negotiate cost / feature tradeoffs, and support launch plans.
- Communicate progress, risks, and mitigation plans to senior leadership with clear, data-backed updates; lead cross-functional forums to resolve issues quickly.
- Ensure a high-quality user experience across setup, activation, and in-life management, incorporating usability feedback into the roadmap.
Job Contribution : An experienced professional and domain expert in device product management who creatively resolves complex issues using broad and deep knowledge of 5G / FWA, CPE firmware, and open-source ecosystems. Leads significant, cross-functional programs with strategic autonomy; influences executive decisions with clear analyses; mentors less experienced staff; implements long-term plans that impact the organization; and frequently collaborates with senior leadership.
Education / Experience :
Bachelor's degree (BS / BA) desired in Marketing, Business, Engineering, or a related field.5+ years of related experience in product management with end-to-end SDLC ownershipideally in residential gateways / CPE, embedded firmware, or networking devices.Strong analytic and fact-based decision-making skills; proficiency in defining and tracking KPIs and running data-driven postmortems.Demonstrated ability to translate vision into detailed requirements and ship stable, high-performing releases at scale.Knowledge of Agile methodologies and modern CI / CD for firmware; familiarity with device securityDomain knowledge of fixed wireless / 5G standards (NSA / SA), RAN interactions, gateway hardware, and Wi?Fi (6 / 6E / 7); understanding of TR?181, TR?069, TR?369 USP, and telemetry.Excellent written, verbal, and presentation skills; proven success aligning cross-functional and external partners.Certifications may be required in some areas; Agile / Scrum or product certifications are a plus.Salary Range : $143,800.00 - $215,800.00
Joining our team comes with amazing perks and benefits :
Medical / Dental / Vision coverage401(k) planTuition reimbursement programPaid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotectedAdoption ReimbursementDisability Benefits (short term and long term)Life and Accidental Death InsuranceSupplemental benefit programs : critical illness / accident hospital indemnity / group legalEmployee Assistance Programs (EAP)Extensive employee wellness programsEmployee discounts up to 50% off on eligible AT&T mobility plans and accessories,AT&T internet (and fiber where available) and AT&T phoneIf you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!