Front Desk Representative - Functional Medicine

Job Description

Job Description

Benefits :

401(k)

Dental insurance

Employee discounts

Benefits / Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving functional Medicine clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will also help out in the back office. You will greet customers as they arrive, book appointments, answer phone calls, collect payments, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication and computer skills, is detail oriented, is willing to help out where needed, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Collect Payment
• Review Insurance
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• One or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills