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Manager, Events

Manager, Events

Charlotte TilburyNew York, NY, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Manager of Events is a strategic and creative leader within the North America (USA & CA) Events team. This role requires strong project management, cross-functional leadership, and budget ownership to deliver best-in-class in-store events. The Manager is responsible for shaping and executing commercial experiences that elevate Charlotte Tilbury’s brand presence, drive client acquisition, and deliver measurable business results.

You are

  • A creative and innovative thinker that is passionate about in-person events that are engaging, educational, and entertaining through the moment of purchase
  • Experienced in leading and executing retail in-store events, consumer-facing activations, and pop-ups
  • A strategic project leader who can own the full lifecycle of events, from ideation to execution to post-event analysis
  • Skilled in cross-functional collaboration, aligning stakeholders across Commercial, Education, Marketing, Creative, and Retailers to deliver consistent, high-quality activations on time and on budget
  • Familiar with the events strategy and key eventing time periods for retailers such as Nordstrom, Bloomingdales, Sephora, BlueMercury, and Ulta
  • A proactive problem solver who can anticipate challenges and work cross-functionally to deliver solutions
  • At the forefront of event trends, monitoring industry innovations, competitor activations, and emerging event technologies

Retailer and Strategy Focus

  • Serve as the primary events lead for Department Stores , BlueMercury, and Charlotte Tilbury’s two freestanding store s (FSS) , overseeing end-to-end planning, execution, and ROI measurement
  • Develop and execute event concepts for your accounts & FSS, including in-store activations, masterclasses, and large-scale activations
  • Partner with the Director of Events to help craft the overarching event strategy across all wholesale accounts and freestanding stores , ensuring all initiatives ladder up to brand objectives and long-term growth goals
  • Act as the primary liaison with internal teams and external retail partners for your accounts & FSS, managing and scheduling touch base calls
  • Support execution of larger-scale events across all retailers, as needed

    • Budget and Vendor Ownership

  • Manage reconciliation of the full events budget, closely partnering with Finance. Support the Director in grounds-up budget build.
  • Manage all purchase orders and vendor setup / additions to ensure accurate tracking and seamless vendor payment processes
  • Lead vendor negotiations and contracts as needed for Department Store, CT FSS, and Internal Events needs, ensuring close partnership with Legal
  • Support Director in all logistical management of all non-beauty TOA submissions (form submissions, Creative / Legal approvals, vendor management, etc)

    • Event Operations and Logistics

  • Overall logistics owner for your accounts (event calendar updates, run of shows, submitting retailer request forms, samples, AOVs, GWPs, shipping, OneDrive folder maintenance, etc.)
  • Manage the production of event materials, coordination & communication of deliveries to your doors, including supporting the Director for large-scale events
  • Partner with Commercial Team to ensure AOVs, product focuses, and assortments are captured for your accounts’ event concepts
  • Partner with Creative to create all necessary event artwork for your accounts
  • Develop Event Field Memos for each event moment detailing event concept, consumer journey and service experience, execution guidance, TOAs, AOVs, and other logistical information needed by the Field team to execute events successfully
  • Lead event postmortems, including wins, learnings, and strategic recommendations
  • Partner with the Retailers and Field teams on KPI tracking to ensure store level retail sales goals have been met
  • Support Director in creation of yearly Evergreen Eventing Kits for all Field
  • Support Director in planning and execution of Internal Events (Sales Meetings)

    • Requirements

  • 6+ years of proven experience in events, preferably within beauty, luxury, or retail
  • Prior experience working with Sephora, Ulta, Nordstrom, Bloomingdales, or Free-Standing Stores preferred
  • Advanced Microsoft Suite proficiency (Outlook, Excel & PowerPoint). Knowledge of Eventbrite, Concur, NetSuite a plus
  • Excellent organizational and communication skills, with ability to manage multiple projects simultaneously while building strong relationships with all stakeholders
  • Willingness to travel as needed to support events across North America
  • Ability to work some weekends to ensure successful event execution
  • Ability to assist with on-site event setup and breakdown, including lifting and moving event materials as needed

    • Benefits

    Base Salary Range $105,000-$115,000

    Company Benefits

  • Generous staff discount to use on all products
  • Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
  • Medical, dental, and vision benefits
  • Commuter Benefits (Pre-tax)
  • Flex Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401(k) with Company match
  • Paid Time Off
  • Birthday PTO
  • Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Final salary offered will be based on a combination of factors including candidate experience and internal equity

    • At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

    If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

    Candidates must be authorized to work in the U.S. without employer sponsorship. This position does not include visa sponsorship or immigration support.

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