Operations Supervisor - ROS

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Operations Supervisor, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity.

By working closely with the Branch Manager, you will provide the supervision needed to ensure safety, branch metric performance and Rental Flow efficiency, while contributing world-class sales and customer service support.

What you'll do :

Support Branch Manager in implementing actions to achieve financial objectives

Assist the Branch Manager in ensuring compliance with all company policies

Drive branch metrics by monitoring scorecard items, determining root causes and opportunities for improvement and providing coaching and feedback to staff, making recommendations for corrective actions

Support all aspects of sales and customer service to ensure world class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and procedures

Maximize operational effectiveness and efficiency by ensuring that staff is trained and compliant with the Rental Flow Process;

drive profitability by monitoring and controlling costs

May be responsible for day-to-day operational activities including opening and closing, cash drawer reconciliation and bank deposit, and others

Motivate, coach and train personnel

Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

Other duties assigned as needed

Requirements :

High School diploma; Bachelor's degree preferred

3+ years of sales and operational experience

Supervision and leadership experience (2+ years) preferred

Basic knowledge of the construction rental equipment industry or related

Strong motivational and leadership skills

Superior customer service, teamwork and verbal / written communication skills

Proficient in Microsoft Office (particularly Excel)

Valid driver's license with an acceptable record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

We don’t just talk the talk! We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family.

In addition to our health and financial plans, we also offer :

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program (US Only)

Early Wage Access through Payactiv (US Hourly Only)

Paid Sick Leave

An inclusive and welcoming

Learn more about our full US here.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.

If you need a reasonable accommodation at any point of the application process, please email for assistance.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range : $31.40 - $47.15

$31.40 - $47.15