Public Safety Officer I

At Lowell General Hospital / Tufts Medicine, we’re saving lives, building careers, and reimagining healthcare. Ready to grow with us?

Lowell General Hospital Public Safety is dedicated to Delivering Safety and Service Excellence! Public Safety officers work collaboratively within the department and with other services to create a system of quality health care. Public Safety officers serve as immediate and first responders to crisis situations on a daily basis, and document all safety and security incidents in accordance with department policies and procedures. Officers conduct proactive patrols of all hospital buildings and grounds: preventing theft, vandalism, illegal entry, fire, and bodily harm to patients, visitors, and staff. Significant training is provided in the areas of crisis intervention, de-escalation, defensive tactics, emergency management, and life safety. Growth opportunities available within our Public Safety Department to further develop skill sets through training, experience and education.

Hours: 40 hours per week, Evening shift

2:30pm-10:30pm, rotating weekends required
Must be available to train during the week for 2-3 weeks for orientation purposes

Job Duties & Responsibilities:
• Demonstrates proper actions during patient crisis interventions, designed to achieve the safest possible outcomes for patients, employees, security officers and others using the least invasive measures possible. Competent in all trained intervention skills including verbal and nonverbal de-escalation strategies and approaches.
• Plays an integral part in providing compassionate, empathetic care for patients, visitors and staff.
• Possesses the ability to serve as a first responder to emergency incidents encountered on external grounds, parking lots and parking garages; in accordance to BLS for Healthcare Providers, Stop the Bleed, and nasal naloxone administration training.
• Conducts proactive patrols of all hospital buildings and grounds: preventing theft, vandalism, illegal entry, fire, and bodily harm to patients, visitors, and staff. Be able to satisfactorily complete required crisis intervention, defensive tactics and life safety trainings pertinent to a first responder’s role.
• Identifies and reports all safety, security, and facilities issues in a timely manner.
• Officers are knowledgeable of all CODE responses for Security Officers, and can adequately explain and demonstrate proper roles and documentation.
• Effectively completes mandatory internal patrols of all campus buildings, and external vehicle / foot patrols of all grounds and parking areas, including all applicable off-site properties
• Completes detailed fire prevention rounds, checking for and addressing obstructions of equipment and exits and items stored in corridors impeding egress. Satisfactorily completes fire extinguisher /hose monthly inspections in accordance with established requirements.
• Maintains active certifications in CPI Nonviolent Crisis Intervention and AVADE Workplace Violence Prevention programs. Emergency Medical First Responder training available to officers as growth opportunity within Security Department.
• Maintains current knowledge in all areas of safety and security.

Requirements:
• High School Diploma or GED Required
• Working towards a degree in Criminal Justice preferred but not required
• Military or Law Enforcement Experience, preferred but not required
• Valid Driver’s License
• CPR/AED Certification upon hire

What We Offer:

Not only is Lowell General Hospital an exceptional place to work, offering a culture of recognizing and valuing employees, we provide amazing opportunities for our staff:

• Competitive salaries & benefits

• 403(b) retirement plan with hospital match

• Opportunities for growth

• Free on-campus parking