Talent.com
REGIONAL DIRECTOR OF OPERATIONS (RDO)

REGIONAL DIRECTOR OF OPERATIONS (RDO)

Crothall HealthcareBaltimore, MD, US
27 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

​Salary :  $130,000-$135,000

Other Forms of Compensation :  Potential end of year bonus

Pay Grade :   18

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include : Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Job Summary :

Working as the Regional Director of Operations, you are responsible for providing both challenge and satisfaction in order to positively influence a Regional team of Environmental Service professionals.  You will have the opportunity to plan objectives for your region and ensure management is in compliance with corporate, regional and financial goals. Additionally, you will be responsible for the overall operation, growth and profitability of the region.

Reports To : Responsibilities :

  • Develops financial forecasts and balances programs and resources for districts and selected accounts within the region
  • Develops a business plan and budgets for the region
  • Controls overhead expenses within the region
  • Responsible for attainment of financial goals for the region
  • Reviews and analyzes financial statements, weekly operating reports, and other financial results
  • Recommends and manages capital requirements to maximize financial returns
  • Actively involved with sales survey pricing of business
  • Monitors future contract financial reviews and updates
  • Responsible for productivity and staffing that is appropriate to the regional and divisional goals
  • Monitors period analysis and initiates action plans as necessary
  • Maintains and supports client satisfaction at a level that ensures account retention
  • Maintains an active stewardship program at multiple levels within the region
  • Administers required client / customer surveys (and other feedback instruments) and responds in a timely and effective manner
  • Promotes client awareness of program alternatives and the availability of corporate resources
  • Monitors and ensures compliance with the provisions of client contracts
  • Assists in customizing programs to meet each account's unique needs as required

Qualifications :

  • Bachelor's Degree or equivalent work experience required
  • Five+ years supervisory experience in housekeeping or service-related field with high customer / client contact required
  • Experience managing high volume or multi-unit laundry operations
  • Budgeting, forecasting, sales experience preferred
  • Ability to communicate effectively in written format and oral presentations
  • Ability to multi-task and establish priorities
  • Ability to maintain organization in a changing environment
  • Exhibits initiative, responsibility, flexibility and leadership
  • Possess a thorough knowledge of contract administration and office procedures
  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
  • Apply to Crothall today!

    Crothall is a member of Compass Group USA

    Click here to Learn More about the Compass Story

    Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance / AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site / state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
  • Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

    Applications are accepted on an ongoing basis.

    Crothall maintains a drug-free workplace.

    Req ID :   1469157

    Crothall Healthcare

    RANDY ERPELDING

    [[req_classification]]

    Create a job alert for this search

    Director Of Operation • Baltimore, MD, US

    Related jobs
    • Promoted
    Regional Operations Manager

    Regional Operations Manager

    Business Resources OneWashington, DC, US
    Full-time
    A premier self-performing company that supports the largest facilities as a single source provider throughout the Northeast, Southeast, and Midwest is looking for a.You’ll report directly to ...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Director-West

    Regional Director-West

    KINDWashington, DC, US
    Full-time
    Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champion...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Operations

    Director of Operations

    HHM HospitalityWashington, DC, United States
    Full-time
    Opportunity : Director of Operations.Supervise and manage hotel departments and oversee hotel operations as directed.General Manager – Area General Manager –Regional Director of Operations.Interview...Show moreLast updated: 12 days ago
    • Promoted
    DIRECTOR OF OPERATIONS

    DIRECTOR OF OPERATIONS

    Crestline Hotels & ResortsWashington, DC, US
    Full-time
    The Director of Operations is responsible for assisting the General Manager all aspects of revenue, room inventory, and occupancy percentage in accordance with budget. Maintain labor and operating b...Show moreLast updated: 5 days ago
    • Promoted
    Director of Field Operations - Property Maintenance

    Director of Field Operations - Property Maintenance

    Dantes PartnersWashington, DC, United States
    Full-time
    Director of Field Operations - Property Maintenance.Medical, Dental, Vision, and Ancillary.Faria Management is the property management division of Dumas Collective®. The firm provides boutique style...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Therapy Regional Operations Director

    Assistant Therapy Regional Operations Director

    Medstar Good Samaritan HospitalWashington, DC, US
    Full-time
    This position has a hiring range of $102,606 - $196,996.Show moreLast updated: 7 days ago
    • Promoted
    Regional Director of Clinical Operations

    Regional Director of Clinical Operations

    Hill Valley HealthcareWashington, DC, US
    Full-time
    Regional Director Of Clinical Operations.Hill Valley Healthcare is searching for an experienced and committed Regional Director of Clinical Operations. The Regional Director of Clinical Operations a...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Director - East

    Regional Director - East

    KINDWashington, DC, US
    Temporary
    Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champion...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Operations

    Director of Operations

    TopstepWashington, DC, US
    Full-time
    The Director Of Operations oversees the daily execution of brokerage activities across the Trade Desk and Support Desk, ensuring operations are efficient, compliant, and scalable.This role provides...Show moreLast updated: 6 days ago
    • Promoted
    Regional Director of Operations (Senior Living - Extensive Travel)

    Regional Director of Operations (Senior Living - Extensive Travel)

    Discovery Senior LivingBaltimore, MD, US
    Full-time
    Discover Your Purpose with Us at Seaton Senior Living!.Regional Director of Operations.Regional Director of Operations.You’ll be responsible for ensuring resident satisfaction, delivering hig...Show moreLast updated: 27 days ago
    • Promoted
    DIRECTOR STRATEGY & OPERATIONS

    DIRECTOR STRATEGY & OPERATIONS

    The Hackett GroupWashington, DC, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the high signal to noise ratio, making the content beautiful and condensed.Show moreLast updated: 30+ days ago
    Regional Director of Operations for Substance Use Treatment Programs

    Regional Director of Operations for Substance Use Treatment Programs

    BayMark Health ServicesEssex, MD, US
    Full-time
    Quick Apply
    Regional Director of Operations.Location : Baltimore, MD (or within one hour driving distance preferred).BayMark Health Services, the nation’s leading provider of opioid treatment programs, is seeki...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Regional Operations Specialist, East REMS

    Regional Operations Specialist, East REMS

    ColliersWashington, DC, US
    Full-time
    Make Your Next Move An Expert One.At Colliers, it's not our success that sets us apart, it's how we achieve it.Our people are passionate, take ownership and always do what's right for our clients, ...Show moreLast updated: 14 hours ago
    • Promoted
    • New!
    Director of Operations

    Director of Operations

    AmeriHealth CaritasWashington, DC, US
    Full-time
    Director Operations (Healthy DC Plan).The Director Operations (Healthy DC Plan) reports to the Market President, with oversight of operation services delivered by the Healthy DC Plan line of busine...Show moreLast updated: 15 hours ago
    • Promoted
    Regional Director of Operations

    Regional Director of Operations

    VeracityWashington, DC, US
    Full-time
    Regional Director Of Operations Onsite Lanham, Md, Us Washington, Dc 20004 Surrounding Virginia Region (Alexandria, Woodbridge, Manassas, Springfield, Newington, Franconia).The regional director of...Show moreLast updated: 30+ days ago
    Regional Director - DDG

    Regional Director - DDG

    Leap BrandsWashington DC, MD, US
    Full-time
    Quick Apply
    Regional Director Position : Director Department : Operations Reports To : Chief Operating Officer FLSA Status : Exempt Last Modified : 2025-05 Summary / Objective The Regional Director is responsible for...Show moreLast updated: 30+ days ago
    • Promoted
    OFM DIRECTOR OF OPERATIONS (PROGRAM MANAGER SENIOR II) - #25-005483-0039

    OFM DIRECTOR OF OPERATIONS (PROGRAM MANAGER SENIOR II) - #25-005483-0039

    Maryland State JobsBaltimore, MD, US
    Full-time
    Department : Department of General Services.Date Opened : 8 / 14 / 2025 11 : 40 : 00 AM.Filing Deadline : Open / Continuous. OFM DIRECTOR OF OPERATIONS (PROGRAM MANAGER SENIOR II) - #25-005483-0039.Show moreLast updated: 1 day ago
    • Promoted
    Requisition Regional Vice President of Operations - California Water Parks

    Requisition Regional Vice President of Operations - California Water Parks

    Bowlero CorporationWashington, DC, US
    Full-time
    Regional Vice Presidents are responsible for ensuring their region maximizes revenue and cash flow growth through effective management and development of associates and managers.For Waterparks and ...Show moreLast updated: 30+ days ago