Customer Service Representative

A company is looking for an Outbound Customer Service Representative (Remote).

Key Responsibilities :

Learn and deliver scripted dialogue to schedule attorneys for hearings

Quickly understand business operations and maintain high standards of customer support

Meet or exceed specific set goals and participate in daily team meetings

Qualifications :

Solutions-focused mindset with problem identification and resolution abilities

Technical savviness

Strong analytic capability to transform data into insights

Ability to function in a fast-paced and innovative environment

Proficiency in reading, writing, and speaking English