Facilities Associate
Williams Lea is hiring for Facilities Associate for our New York office to work Monday to Friday 9 : 00 am to 6 : 00 pm. The Facilities Associate is a member of the Williams Lea team delivering exceptional customer service at our client. Responsibilities include facilities, hospitality and receptionist and other general office duties as needed.
Pay : $22.00 / hr
Job duties :
- Provide expertise to co-workers through indirect supervision and / or guidance as required
- Assign tasks to team members and monitor through completion
- Prioritize and monitor workflow
- Set up and break down office meetings and events
- Perform office and workstation moves
- Assist in process improvement ideas
- Train new employees on policies and procedures
- Work with external vendors and other client departments as needed to coordinate work
- Communicate with client on project or deadline issues
- Process incoming client project requests
- Monitor office supply inventory levels and weekly inventories
- Coordinate projects with Building Engineers to address office issues
- Monitor office event schedule and room set ups
- Maintain effective relationships with vendors
- Fill in at Facilities and Hospitality, as necessary
- Monitor areas of responsibility activities and insure quality customer service experience
- Monitor daily reporting activities for accuracy and detail
- Troubleshoot basic equipment problems, placing service calls when needed
- Handle sensitive and / or confidential documents and information
- Utilize appropriate logs for all work
- Facilitate communication with supervisor / manager
- Use equipment and supplies in a cost efficient manner
- Respond to calls and emails in a timely manner
Qualifications
High School diploma or equivalentMinimum of 2 years' experience working in legal, banking, or large corporate environment in facilities, property management, building operations, hospitalityKnowledge of facilities, hospitality and / or reception, with the ability to recommend options to clientsIntermediate knowledge of power tools, hand tools and / or machineryAbility to assemble small furniture items and hang frames on the wall (e.g. diplomas, pictures) as neededKnowledge of audio / visual equipment helpfulAbility to manage relationships with external vendorsMust be able to successfully navigate thru Microsoft Office applications, Outlook, Adobe PDF filesProficient computer skillsKnowledge of web-based job submission tools (e.g., Engage) preferredAbility to effectively troubleshoot issues that ariseMaintain professional demeanor and appearance at all timesDemonstrate social awareness and the ability to exhibit professionalismAbility to handle sensitive and / or confidential documents and informationGood problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory levelAbility to check the work of other team members to insure quality of services being providedAbility to make independent decisions that conform to business needs and policyAbility to work in a fast-paced team environmentAttention to detail with emphasis on accuracy and qualityAbility to prioritize work to balance multiple projects and deadlinesAbility to meet deadlines and complete projects timely in an environment with changing prioritiesExcellent verbal and written communication skillsExceptional customer service skillsMust be able to communicate and interact effectively with multi-functional and diverse backgroundsAbility to lift up to 40 lbs. on a regular basisAbility to research and seek information when neededProven ability to identify process improvementsAbility to work overtime as needed