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Usher / Ticket Taker - Shoreline Amphitheatre (Seasonal 2025)

Usher / Ticket Taker - Shoreline Amphitheatre (Seasonal 2025)

Live Nation EntertainmentMountain View, CA, US
2 days ago
Job type
  • Full-time
Job description

Usher / Ticket Taker - Shoreline Amphitheatre (Seasonal 2025)

Live Nation Entertainment is the world's leading live entertainment company. We are seeking an Usher / Greeter / Ticket Taker to ensure safety, maintain the cleanliness of the venue, and engage with guests to assist with their needs before, during, and after the show.

Job Summary

We are looking for a passionate and motivated individual to join our team. As an usher, greeter, or ticket taker, you will be responsible for greeting guests, scanning guest tickets, answering guest questions, and assisting guests with locating their seats.

Responsibilities

  • Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats, and examine tickets for entry to various seat levels around the venue during the event.
  • Assist with keeping the venue safe, clean, and presentable to the guest.
  • Resolve guest complaints or problems.
  • Examine tickets or passes to verify authenticity.
  • Provide assistance to guests with special needs, such as helping with seat accommodations.
  • Guide guests to exits or provide other instructions or assistance in case of emergency.
  • May assist in verifying staff credentials to generally restricted areas.
  • Assist patrons by giving directions to places inside or outside the venue.
  • Ensure guests are safely enjoying the show.
  • Additional tasks as requested by management.

Requirements

  • High School Diploma or equivalent preferred.
  • At least 1+ year in a guest service role preferred.
  • Excellent verbal, written, and interpersonal communication skills.
  • Acute sense of judgment, tact, and diplomacy.
  • Position requires constant walking, climbing stairs, and occasional sitting, lifting, and carrying 25 lbs.+.
  • EQUAL EMPLOYMENT OPPORTUNITY

    Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance, or regulation.

    We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. We also afford equal employment opportunities to qualified individuals with a disability and will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant.

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    Amphitheatre Seasonal • Mountain View, CA, US

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