Business Systems Analyst - Salesforce

Description

Join a forward-thinking team dedicated to transforming business processes through innovative Salesforce solutions. In this role, you'll bridge the gap between IT and commercial stakeholders-translating business needs into scalable, sustainable Salesforce applications that drive efficiency and impact. From gathering requirements and designing workflows to implementing best practices and supporting new capabilities, you'll play a key role in shaping how Starkey leverages technology to empower its commercial teams.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.

Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible.

We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart :

JOB SUMMARY DESCRIPTION / PRIMARY PURPOSE OF JOB

This position is responsible for the suggestion, implementation and support of Salesforce business applications used to support commercial business functions within Starkey. This includes acting as a liaison between IT and business customers within the commercial domain.

JOB RESPONSIBILITIES / RESULTS

• Collaborate with business stakeholders, conduct interviews to gather and document comprehensive business requirements and translate them into scalable Salesforce solutions.
• Collaborate with cross-functional teams to build effective, innovative, and sustainable applications.
• Create and maintain configurable solutions that comprise workflows, reports, custom objects, and validation rules.
• Formulate and maintain Salesforce solution documentation. (e.g., process flows, data models)
• Works with the design and development team(s) to ensure Salesforce best practices are being followed, while addressing significant business operations.
• Plan and monitor scope by ensuring that needs are within the project's scope and communicating any variances for change requests.
• Assist the product owner in defining value and priority of features, selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
• Maintain an understanding of new features and capabilities of the Salesforce products, incorporating those new capabilities where appropriate.

JOB REQUIREMENTS

Education

Experience

Knowledge / Technical Requirements

Competencies, Skills & Abilities

Salary and Other Compensation :

The target pay rate for this position is between $73,920 - 94,500 annually. Factors which may affect starting pay within this range may include : geography / market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

Benefits : The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement.

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Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.