Wellness & Social Media Coordinator

Wellness & Social Media Coordinator - Minneapolis

Minneapolis, MN Full Time

Front Desk Coordinator/Social Media Coordinator – Full Time
Location: Apple Valley/Minneapolis

A better way to deliver care starts here!
is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by , , and , we are leading a movement to make wellness care more accessible to all.

Position Summary
We are seeking a goal-oriented, independent proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and have experience managing social media platforms, this is the opportunity for you.

Key Responsibilities (Wellness Coordinator)

• Greet and check in patients, providing a friendly and professional first impression
• Manage the flow of patients through the clinic in a timely, organized manner
• Present and sell wellness plans and membership packages confidently and accurately
• Support the clinic’s sales goals by converting new and returning patients into members
• Answer phone calls and assist with appointment scheduling and patient inquiries
• Re-engage inactive members and maintain up-to-date patient records using POS software
• Assist with clinic marketing efforts and community outreach
• Maintain a clean, organized front desk and clinic environment
• Collaborate with team members and chiropractors to ensure a positive patient experience

Key Responsibilities (Social Media Coordinator)

• Content creation: Plan, storyboard/calendar, and produce original content including videos, reels and graphics. (Some monthly content provided by The Joint)
• On-site production: Travel to clinic locations to capture content of team members, events, and day-to-day operations.
• Editing & post-production: Edit videos, photos and graphics to create polished and engaging social content aligned with brand guidelines.
• Social media manager: Manage posting, scheduling and engagement across platforms (e.g., Facebook, Instagram).
• Brand representation: Ensure that all content reflects company values, culture and strategic messaging.
• Engagement & community building: Respond to comments/messages, monitor trends and foster a positive online community.
• Analytics & reporting: Evaluate content effectiveness and work with area manager to discuss insights and recommendations.
• Collaboration: Work closely with internal teams to highlight accomplishments, initiatives and company culture.

Qualifications

• High school diploma or equivalent required
• Social media management experience required
• Minimum one year of customer service and sales experience preferred
• Strong phone, computer, and multitasking skills
• Energetic, motivated, and confident in a goal-driven environment
• Positive attitude with a team-oriented mindset
• Must be able to stand/sit for long periods and lift up to 50 pounds
• Must be able to travel to multiple clinic locations (Apple Valley, Bloomington, Eagan, Maple Grove)
• Office management or marketing experience is a plus

Compensation and Benefits

• Starting pay: $16 - $20 per hour (depending on experience level) + Bonus
• PTO and holiday pay
• Opportunities for career growth within The Joint network

Why Join Us
When you join The Joint, you're not just starting a new job—you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.