Head of Learning & Operations (m / f / d)

Head Of Learning & Operations

Are you seeking an opportunity to elevate a team within a fast-growing edtech company to the next level? Are you structured, entrepreneurial, and a strong leader of people? Keep on reading! We're looking for a Head of Learning & Operations who will build our backbone for scaling the company, lead a high-performing consulting team, and drive measurable outcomes for our enterprise customers.

Help enterprises upskill at scale. At Bots & People, we design and deliver global upskilling initiatives in topics like AI, Data, or Personal Productivity.

Tasks

You will manage a team of currently 4 talented Senior Learning Consultants and one operations manager. You work closely with our CEO Nico Bitzer to develop the company further.

What you'll do

• Build the operating system for delivery : Maintain a didactical, process and content backbone for the Bots & People Delivery of high class live sessions and learning journeys. Implement best practices within the team like facilitation guidelines, quality assurance, trainer selection etc.
• Team Leadership & People management : Coach, and grow a team of so far four Learning Consultants. Drive company values and team building across the company.
• Enterprise Portfolio & Profit : Own revenue retention and expansion with our Enterprise Accounts. Shape solutions with senior stakeholders (HR / L&D / Transformation / Business Units). Ensure engagements are profitable.
• Trainer & Expert Ecosystem : Build and govern our expert network. Standardize onboarding and feedback loops to ensure consistently exceptional delivery at scale.
• Roll-up-your-sleeves (when needed) : Confidently step in to lead sessions or manage projects on Digital upskilling to unblock or elevate a program.
• Operational excellence : Manage operational and financial success across the company.

What success looks like (first 612 months)

Requirements

What You Bring

Nice-to-Have

Benefits

Why You'll Love It Here

Our Mindset We're all in. We love our work and push boundaries. This position is for someone who wants to take on a very entrepreneurial role. We've built the 0 to 1; now bring us to the next level.

Location Berlin or remote