Group Leader Inside Sales

Overview

The Group Leader Inside Sales manages both the National Inside Sales and Regional Inside Sales areas. This position works closely with the Fronius USA sales leadership. The Group Leader Inside Sales assumes personnel, budget, and cost responsibility for the Inside Sales area.

Responsibilities

• Assumes overall responsibility for the Inside Sales department.
• Delivers national support and assistance to the Inside Sales team with processing orders, handling complaints, and providing customer support.
• Coordinates the Inside sales team in consultation with the Head of National Sales and Head of Regional Sales.
• Takes on personnel, budget, and cost responsibility for the Inside Sales area.
• Motivates and develops both remote & office team members.
• Manages rental assets in conjunction with Fronius USA teams.
• Handles further development of sales processes in close cooperation with the National Sales Director and other interfaces with Fronius International.
• Assumes responsibility for services stock and the execution of ISS CRM service cases in all Fronius Offices location.
• Establishes cross-location collaboration with all ISS employees and develops the team into an efficient functioning stream.
• Standardizes visual processes in the Inside Sales department in conjunction with the National Sales Director and the Fronius USA Leadership.
• Works in conjunction with Operations, Finance and RCN leadership to align ISS on standard process.
• Travels for in-person team interactions with ISS members in other offices as well as visits Fronius headquarters on a monthly basis.
• Develops onboarding and training programs for new ISS employees.
• Acts as a visionary leader responsible for developing the ISS stream into one team & removing pre-existing silos (e.g., Partner, Solar, Region ISS).
• Assumes responsibility for managing the execution and implementation of the After Sales Program along with focusing on continuous customer satisfaction improvement.
• Supports the evolution of new business models in coordination with Business Excellence and National Sales Director (e.g., campaigns, proactive service offering).
• All other duties as assigned by management.

Leadership Tasks and Responsibilities

Requirements

Health and Safety

We Offer a Generous Benefit Package Including

Fronius USA, LLC is proud to offer Equal Employment Opportunities and committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

Are you ready for Fronius? Apply online now and become part of the Fronius family!

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