Full-time Customer Solutions Specialist

Customer Solutions Specialist

Our full-time positions are involved in sales on the phone, chat and email.

We are currently hiring for full-time customer solutions specialist. Schedules, based on availability and business needs, could include daytime, evenings, and weekends, totaling up to 40 hours per week.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

In sales, you are...

• On the phone engaging in thoughtful conversations with customers while enhancing the customer experience.
• Designing custom spaces.
• Offering product information, resolving shipping concerns, and sharing promotions as a brand ambassador.
• Balancing multiple priorities and using good judgment to manage time.

In chat and email, you are...

The Benefits of Working Here

Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include :

Qualifications

What You Bring To Us

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act

Office Physical Requirements

State Specific Notices