Forward Deployed Engineer

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertipsno SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

We are open to candidates based in any of our hiring hubs for this position : San Francisco Bay Area, CA | Greater Los Angeles, CA | Seattle, WA | Portland, OR | Austin, TX | Chicago, IL | Denver, CO | New York City, NY | Washington DC

About the Role

This role will be a critical member of the Professional Services team, helping our enterprise customers integrate Mixpanel into complex technical architectures. Mixpanel takes a consultative approach to selling - and you will look holistically at customer problems and find optimal ways to help customers make better and more efficient decisions.

You will be the technical expert responsible for ensuring that customer data flows into Mixpanel accurately and efficiently, enabling them to unlock the full value of our platform. This role will work closely with customers to understand their data infrastructure, design scalable data solutions, and provide hands-on technical guidance. Internally, you will partner with the Go-to-Market team (Sales, Solution Engineering, and Customer Success) to support technical implementations and with our Product and Engineering teams to share field insights that will shape our product strategy.

Responsibilities

• Collaborate with customer data teams to understand their data architecture and ensure seamless integration with their existing systems and customer data platforms. Act as the primary technical advisor for customers, guiding them through custom integration and implementation requirements.
• Design, build, and maintain robust and scalable data pipelines to ingest data from various customer sources into Mixpanel. Troubleshoot and resolve complex technical issues related to data ingestion, APIs, and SDKs.
• Develop and implement data validation and quality assurance processes to ensure the accuracy and integrity of the data sent to Mixpanel.
• Develop tooling, methodologies, and collateral to sell & deliver consistently across the enterprise book - building repeatable frameworks to be utilized by Customer Success and partners.
• Create and maintain technical documentation, implementation guides, and reusable assets for our customers and internal teams.
• Work closely with the Sales and Customer Success teams to provide technical expertise during the pre-sales and post-sales process as it relates to Professional Services.

We're Looking For Someone Who Has

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage.

Mixpanel Compensation Range

$153,000 - $206,000 USD

Benefits and Perks

benefits and perks for contract positions will vary

Culture Values

Why choose Mixpanel?

Were a leader in analytics with over 9,000 customers and $277M raised from prominent investors : like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanels pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means youll be helping the worlds most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matterour people, our customers, our partnersout of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

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