Implementation Analyst

A company is looking for an Implementation Analyst - Payer Configurations & QA.

Key Responsibilities

Configure, implement, and support software system integration projects, including end-to-end testing and troubleshooting

Act as the primary point of contact for client testing and configuration inquiries, conducting demos and training sessions

Identify opportunities for process enhancements and contribute to team productivity initiatives

Required Qualifications

Degree or equivalent work experience

3+ years of relevant technical support experience

Experience with workflow and project management tools (e.g., Jira, Salesforce); proficient in JIRA, SQL, Tableau, XML, and JSON

Familiarity with Kanban, Scrum, and Agile methodologies

Healthcare Industry and / or Payer experience strongly preferred